Business intelligence analyst
Next Technologies
Total years of experience :12 years, 6 Months
-Review of project specifications, documentation for compliance to project requirements.
-Extracting data from outside sources, transforming it to fit business needs, and ultimately loading it into the data warehouse
-Compiling these data’s effectively to generate reports according to the customer needs
-Create a user friendly dashboard using microstrategy to maximize the value of existing technology resources and access vital data needed to make strategic decisions thereby
Transforming data into actionable information.
-Improve the Accuracy and Timeliness of Business and Customer Data.
-To receive & process the reservation requests of future guests.
-To maintain reservation records by completing reservation forms,
sending reservationconfirmation letters etc.
-To prepare expected arrival & expected departure list every day
-Greet the guest on their arrival
-Resolve guest problems quickly, efficiently & courteously.
-Complete the registration formalities of the guest with confirmed reservations.
-Check the availability of rooms in case of walk ins
-Coordinate room status updates with the house keeping
department
-Guest room keys handling
-Answer all incoming calls
-Forward incoming calls to the desired extension, which are routed
through PBX
-Keep track of the guest telephone calls & prepare their bills and
post the same to theirfolios.
-Log all the wake up calls on the system