Restaurant Operation Manager
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مجموع سنوات الخبرة :5 years, 4 أشهر
• Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
• Reduced cost of operations and Increased sales.
• Achieved maximum performance across safety, maintenance, and production metrics.
• Developed corporate objectives, strategies, and goals, collaborating with department heads on establishment of quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality principles awareness, issues and corrective actions.
• Diminished financial discrepancies by accurately collecting customer fees, managing refunds and providing complete sales documentation.
• Provided high level of quality control resulting in reduced downtime and maximized revenue.
• Analyzed behavior and structural factors impacting organizations and systems, including organizational dynamics and interpersonal processes.
• Marketing planes.
• Documented and processed payments and administered bank deposits.
• Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
• Developed and led quality management systems, standards, and compliance, including SOPs, best practices, lean improvement programmes, and enforcement of company and regulatory requirements.