Helpdesk Specialist
Nageeb Group Of Companies
Total years of experience :15 years, 8 Months
Administrate Company's ERP System, Coordinate with other management staff to determine and implement specific technical needs and priorities of our group of companies, responsible for maintaining a dynamic knowledge base of technical solutions to ensure that the organization's IT infrastructure is as efficient and productive as possible .
Administrate Company's ERP System, Coordinate with other management staff to determine and implement specific technical needs and priorities of organization, responsible for maintaining a dynamic knowledge base of technical solutions to ensure that the organization's IT infrastructure is as efficient and productive as possible .
Coordinate with other management staff to determine and implement specific technical needs and priorities of an organization.responsible for maintaining a dynamic knowledge base of technical solutions to ensure that the organization's IT infrastructure is as efficient and productive as possible
coordination with the sales person leading to successful sell operation, handle all customer needs, implement, design and execute the whole network at customers place, manage servers, databases, POS devices, barcode printers and receipt printers as well, hands on many software types for many business types such as accounting, restaurants management, point of sales, pharmacy management and more .
Cover All employees needs fix hardware and software problems, help employees use new applications, fix network and shared storage problems .
IT trainer for network administration courses, secretarial courses and new PC users courses as part time job .
• Overall Grade : Very Good • Graduation Project : WEB DEVELOPMENT • Graduation Project Grade : Excellent