IT Coordinator
Hilton
Total years of experience :15 years, 1 Months
In brief
• Responsible for 2nd-level support for all server related issues.
• Participated in complete system builds, upgrades, migrations, code deployments and patch management.
• Implemented security policy and virus protection.
• Administered change management related to server upgrades and software installation.
• Managed user accounts, groups, and access rights using Active Directory.
• Administering and managing Microsoft DNS, DHCP, File Server, etc
• Configuring system hardware resources.
• Providing technical support to users and addressing user issues related to the server system.
• Adding, configuring and maintaining network printing services.
• Integrating mixed user environments like XP, and Windows 7.
• Creating, implementing, and managing backup/restore plans and schedules both for tape and disk using either windows or third party software.
In brief
• Maintenance & management of the Critical Windows based Server Environment.
• Administering ticking system.
• Setting up complete windows server system and AD and its related services.
• Managing point of sales machines.
• Purchasing of IT Equipment and software in line within agreed budgets.
• Administering Microsoft SQL 2005.
• Asset management and repair.
• Backup and restore.
• Managing email accounts and domain.
• Managing software licenses and contracts.
• Users’ technical support.
• On Call support.
• Provide end user training and documentation