Business Development Manager
Atlanta Holding Group
Total years of experience :19 years, 8 Months
1- Managing and supervision three sales managers and their teams working in three different strategic business units (Real estate sector, pharmaceutical sector and swimming pool construction sector)
2- Searching for and assessing the qualities of new business opportunities
3- Negotiating the terms of contracts of new leads
4- Maintaining and updating the contracting system of the company.
5- Developing Sales Plans and Strategies that are aligned with the main corporate strategy
6- Assisting CEO and TMT in coping with sudden internal and external environmental changes and challenges.
7- Directly coaching and mentoring the members of Sales Team.
8- Communicating and interacting with internal and external stakeholders.
9- Preparing the reports, findings and recommendations of the daily operation on a periodic basis to top management
1- Searching for and assessing new investment opportunities.
2- Conducting Marketing Researches and Analysis as requested.
3- Preparing Marketing Plans
4- Overseeing promotion Campaigns via (Media, Internet, PR, Exhibition, Road shows, Advertisements, BTL, ATL, TTL ECT...).
5- Setting monthly and annual sales and leasing goals for Sales Team
6- Assigning daily tasks and responsibilities to the team members and provide support and coaching when needed
7- Monitoring the Sales Team performance based on the established KPIs.
8- Handling problems and complaints of the customers and keep detailed records.
9- Conducting Customer satisfaction Surveys for compliance to quality measures.
10- Negotiating offerings with customers and maintaining good relations with them.
11- Presenting the reports, findings and recommendations on a periodic basis to top management
1- Searching for and assessing new investment opportunities.
2- Conducting Marketing Researches and Analysis as needed
3- Preparing, implementing and monitoring Marketing Plans of new projects
4- Overseeing promotion Campaigns via (Media, Internet, PR, Exhibition, Road shows, Advertisements, BTL, ATL, TTL ECT...).
5- Setting monthly and annual sales and leasing targets for the Department
6- Managing the marketing and leasing process of 6 major projects of the company.
7- Negotiating offerings with customers and maintaining good relations with them.
8- Assigning daily tasks and responsibilities to the team members and provide support and coaching when needed
9- Monitoring the Sales Team performance based on the established KPIs.
10- Handling problems and complaints of the customers and keep detailed records.
11- Conducting Customer satisfaction Surveys for compliance to quality measures.
12- Framing and updating the forms required for facilitating the daily tasks of work.
13- Auditing the other departments of the company to assure their full compliance to the rules and standards of (ISO 9001:2008)
14- Presenting the reports, findings and recommendations on a periodic basis to top management and updating the data of dashboards on a daily basis.
1- Probing the market to search for new investment opportunities
2- Gathering data for Marketing researches and surveys for new projects
3- Gathering data for Marketing Plans.
4- Managing the marketing and leasing activities of projects.
5- Producing periodic reports to Sales and Marketing Manager
1- Managing the leasing or Sales process from the initial contact with potential customer till signing the agreement for Dukhan, Mesaieed and Doha residential and commercial projects
2- Handling Customers’ problems and complains
3- Developing the customers’ databases according to the work requirements.
4- Liaise with other internal departments to secure full performance of tasks and to maintain high level of customer satisfaction.
5- Reporting customer complaints and suggestions to management.
1- Responding to Customers’ calls and solving their complains
2- Telemarketing for the Company services and products
I completed 9 business courses including ; Accounting , Finance , Marketing, Organizational Behaviours, Economics, Negotiations, Leadership, Strategic planning and Project management
4 years Bachelor Degree - Studying English language, mastering its four skills . Reading , Writing, Speaking and Listening