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Ahmed Hassan, TECHNICAL OPERATION ANALYST

Ahmed Hassan

TECHNICAL OPERATION ANALYST·Mott MacDonald

United Arab Emirates

Bachelor's degree, Bachelor of Computer Science

Work experience

Total years of experience: 17 years, 8 months

TECHNICAL OPERATION ANALYST

October 2008 - Present

Mott MacDonald

Abu Dhabi, United Arab Emirates

October 2008 - Present

Specialties :ITIL v3 Foundation, NetApp, RedHat Linux, , Windows 2003, IIS, Livelink, VMware ESXi, VMware vCenter, Nagios monitoring server.
• Server Management - Event Monitoring, Security Assignment, Patching, Antivirus Management and Backup and Restore (Symantec Backup Exec - NET/VERITAS) functions of all servers (VMware ESXi 4.1) within the region.
• SAN / Systems Management - Setting up and supporting NetApp SAN filers (FAS 2040), Linux servers, Oracle databases and web servers.
• Network Management - Responsible for the troubleshooting of Network issues (Cisco, HP ProCurve, 3com Switches and Routers - WAN acceleration “Riverbed” ).
Company industry:
Business Consultancy Services
Job role:
Information Technology

Education

Advaned Academy

June 2002

June 2002

Bachelor's degree, Bachelor of Computer Science

Egypt

Skills

Livelink
Expert
Livelink
Expert
NetApp
Expert
NetApp
Expert
Data Center
Expert
Data Center
Expert
VMware Server
Expert
VMware Server
Expert
ITIL
Expert
ITIL
Expert
IT Infrastructure services
Expert
IT Infrastructure services
Expert
Livelink
Expert
Livelink
Expert
NetApp
Expert
NetApp
Expert
Data Center
Expert
Data Center
Expert
VMware Server
Expert
VMware Server
Expert
ITIL
Expert
ITIL
Expert

Languages

English
Expert
Arabic
Expert

Training and Certifications

Certifications
Microsoft Certified Systems Engineer: Security
Microsoft
Jan 2003 - Dec 2003

Hobbies

  • Looking after my two children, Reading , watching football