Head of Project Management
ADCB-
Total years of experience :25 years, 3 Months
responsible for the overall project management function, providing leadership,
coordination and management of the PMO processes and functions.
Job Description:
• Define the PMO Strategy and lead the design and implementation of a common
project management methodology, standards and tools to drive and facilitate the
successful delivery of projects.
• Lead the execution of PMO governance, reporting and review framework to
provide a holistic view of all projects and program activities.
• Manage interdependencies and coordination across projects to ensure that
information relating to project deliverables, risks and issues are effectively
communicated between stakeholders and that key performance indicators are
monitored and evaluated.
• Identify and define the major strategic issues for the organization and integrate
diverse stakeholder interests with the bank’s broader agenda to manage the
development and prioritization of project initiatives and to proactively
understand and mitigate risks.
• Define business strategies and organizational policies to enable strategic
coordination of multiple major projects and initiatives to improve efficiency and
effectiveness of projects.
• Foster collaborative relationships and mutually supportive relationships with
project team and senior stakeholders, assess cross-functional project team
capability as well as provide coaching, training and support to enhance delivery
capability of project/program team.
• Continuously acquire and train resources with possibility for exporting such
within the business as fully functional business and operation resources.
Project manager responsibilities include delivering every project on time within
budget and scope. Project managers should have a background in business skills,
management, budgeting and analysis. Key objective is to manage projects from initial
business request to full delivery
Responsible for managing all the activities performed by the Technical Support and
Service Desk departments including asset management, the procurement process.
Responsible for managing all the activities performed by the Technical Support and
Service Desk departments including asset management, the procurement process.
Job Description:
• Approves the Technical Support and Service Desk policies & procedures and
addresses instances of non-adherence to policies and procedures.
• Ensures adherence of Technical Support team members to testing, upgrading,
replacement and installation procedures, and resolves deviations with
appropriate resources on schedule according to the implementation plan.
• Guides others in the appropriate method for resolving problems and maintains
accountability for the timely resolution of area specific issues and problems.
• Conducts regular meetings with Technical Support and Service Desk heads in
order to familiarize them with the updates to both areas.
• Develops periodical appraisals for team members and takes the appropriate
actions to enhance their performance.
• Ensures short term & long term work initiatives are consistent with the strategic
direction of the Bank.
• Evaluates change requests, considering increased value versus technical
considerations and overall risk.
• Fosters excellent relationships with vendors in order to develop / enhance
products in the interest of the bank.
• Handles multiple tasks simultaneously, effectively prioritizes tasks, interprets
information, and applies technical knowledge.
• Oversees the
Computer Maintenance, Support Hardware, Software and Network
The
Grade: Very Good