Ahmed Thabet

- Responsible for (Planning, Pricing, Volume, Distribution).
- Manage the Marketing team and assign activities that support customers.
- Actively manage and develop the growth of key products within the sales territory.

Achievements
Increased area dispatch (+20%) while national cement consumption
contracted (-9%) in first 3 months VS prior 3.
Reactivate >10 lost customers in first 3 month

- Generating 20+ Million Egyptian Pounds of sales monthly
- Managing territory with 100+ clients
- Achieve growth and hit sales targets by successfully managing customers’ accounts.

Achievements
Increase customer base and coverage.
Increase SP% from 48% to 80%.

 Execute dispatch orders to customers through incoming phone calls or direct contact with customers.
 Registration of customers’ daily deposits accurately along with other sales deposits.
 Meet front office sales objectives and make sure to meet the targeted service level on time.
 Follow up & verify Online Banking amounts.
 Delivers to the customer their account statements, tax letters, coupons and invoices.
 Performs daily integrity reports defined by management.
 Covers other remote offices either remotely or physically.
 Acting proactively by sending, Priorities, programs, & other customized SMSs to customer or any required parties (Potential customers or any list defined by management).
 Handle and follow-up customer complaints, claims or requests and provide active and effective feedback to customers along with closing them after contacting the customers to insure his satisfaction.
 Support the salesmen by answering their queries.
 Daily reconciliation of Bank statements and Payments on the system.
 Reporting to management all required reports that show department status (sales volume, deposits amounts).

Employment records: 2010- May 2010- Till July2011
Technical support specialist in Aviation Information Technology (AVIT)
• Responsible for:-
Setup a system for smart card project in coordination with administrative development ministry.
Prepared supply and post office's employees with appropriate training
Maintain, update and support the system in supply and post offices.
Achieving service level defined by management with the same resources to cover changing system condition and.

Career Progress: • Accountant
Employment Records: 2009- July 2009- Till February 2009
Casher and sales office in Union Friends Flour Mill.
• Responsible for:-
Receiving All amounts of money either it is expenses (outflow) or revenues (inflow) and record them down.
Issuing loading coupons matched to customer balance for all customers and also the invoices.
Make accurate archiving for all customer documents.
• Technical support