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Ahmed Mahmoud Sayed Ahmed tolba, Customer Service & Quality Assurance

Ahmed Mahmoud Sayed Ahmed tolba

Customer Service & Quality Assurance·netone international

Egypt

Bachelor's degree, Commerce

Work experience

Total years of experience: 21 years, 8 months

Customer Service & Quality Assurance

December 2011 - Present

netone international

Cairo, Egypt

December 2011 - Present

USA ، Canada and Australia International Customer Service & Quality Assurance

Company industry:
Telecommunications
Job role:
Quality Control

owner

November 2011 - Present

Black Roses

Cairo, Egypt

November 2011 - Present

Event's planing

Company industry:
Other Business Support Services
Job role:
Management

Market lunch team then back office

April 2017 - August 2018

careem

Cairo, Egypt

April 2017 - August 2018

Company industry:
Other Business Support Services
Job role:
Research and Development

Customer Service

April 2011 - November 2011

Vodafone Egypt

Egypt

April 2011 - November 2011

Apr11-Nov11 Vodafone Egypt Cairo, Egypt
Customer Service

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Supervisor

August 2009 - March 2010

Sharm, Egypt

Sharm el Sheikh, Egypt

August 2009 - March 2010

Aug09-Mar10 Egypt Royal Service Sharm, Egypt
(for tourist transport)
Supervisor
. Tourist trip reservision

Company industry:
Hospitality & Accomodation
Job role:
Sales

Researcher

February 2007 - October 2008

AC Nielcen

Egypt

February 2007 - October 2008

Feb 07-Oct 08 AC Nielcen for market researh Cairo, Egypt
Researcher
Making surveys

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Research and Development

party decoration

January 2003 - January 2007

Flower Market

Egypt

January 2003 - January 2007

Jan03-Jan07 Flower Market Cairo, Egypt

Party Decoration & Balloon

Company industry:
Public Relations (PR)
Job role:
Other

Education

New Cairo Academy

July 2011

July 2011

Bachelor's degree, Commerce

Egypt

2008-20011 New Cairo Academy Cairo, Egypt * B.S. in Commerce, Accounting Department.

Skills

Event Planning
Expert
Event Planning
Expert
Decoration
Expert
Decoration
Expert
Customer Service
Expert
Customer Service
Expert
ACCESS
Beginner
ACCESS
Beginner
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
EXCEL
Beginner
EXCEL
Beginner
POWERPOINT
Beginner
POWERPOINT
Beginner
WORD
Beginner
WORD
Beginner
Event Planning
Expert
Event Planning
Expert
Decoration
Expert
Decoration
Expert
Customer Service
Expert
Customer Service
Expert

Languages

Arabic

Expert

English

Expert