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Ahmed Waznah, CRM Supervisor

Ahmed Waznah

CRM Supervisor·GNP hospital

Saudi Arabia

Bachelor's degree, ادارة اعمال

Work experience

Total years of experience: 18 years, 5 months

CRM Supervisor

February 2020 - Present

GNP hospital

Jeddah, Saudi Arabia

February 2020 - Present

Company industry:
Medical Hospital
Job role:
Management

Receptionist

April 2018 - June 2020

My Clinic KSA

Jeddah, Saudi Arabia

April 2018 - June 2020

Serves patients by greeting and helping them, scheduling appointments, maintaining records and accounts .

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

General Relations Officer

February 2018 - April 2018

Architecture & Engineering Office

Jeddah, Saudi Arabia

February 2018 - April 2018

Welcoming guests in a friendly and professional way, addressing and escalating customer complaints, providing information about facilities, programs and other services

Company industry:
Construction & Building
Job role:
Administration

Sales Representative

October 2017 - February 2018

Lacoste - Chalhoub Group

Jeddah, Saudi Arabia

October 2017 - February 2018

Greeting the customers, keep the store tidy and to make sales, includes helping customers, maintaining in-store stock and processing payments .

Company industry:
Marketing
Job role:
Sales

Sales backup office and Customer service

November 2015 - July 2016

KONE Arecoo LTD.

Jeddah, Saudi Arabia

November 2015 - July 2016

Provide industry-leading elevators escalators and innovative solutions for maintenance and modernization .

Company industry:
Construction & Building
Job role:
Customer Service and Call Center

Marketing & Sales Representative

November 2014 - October 2015

Saudi Airlines Catering

Jeddah, Saudi Arabia

November 2014 - October 2015

Provides catering and other support services to airlines and a broad range of other carriers operating flights to and throughout the Kingdom .

Company industry:
Airlines
Job role:
Marketing and PR

Sales Manager

July 2013 - July 2014

مؤسسة الشورى التجارية

Jeddah, Saudi Arabia

July 2013 - July 2014

Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Market Knowledge, Developing Budgets, Staffing.

Company industry:
Advertising
Job role:
Marketing and PR

secretary

January 2011 - June 2013

مكتب المحامي محمد سعيد وزنة

Jeddah, Saudi Arabia

January 2011 - June 2013

Following Up on the administrative affairs entrusted to do, such as filling files, writing data and carrying out office work.

Company industry:
Aerospace
Job role:
Secretarial

secretary

January 2004 - May 2008

مكتب المحامي محمد سعيد وزنة

Jeddah, Saudi Arabia

January 2004 - May 2008

Following Up on the administrative affairs entrusted to do, such as filling files, writing data and carrying out office work.

Company industry:
Business Consultancy Services
Job role:
Secretarial

Education

Taif University

August 2019

August 2019

Bachelor's degree, ادارة اعمال

Saudi Arabia

GPA (point): 2 out of 4

GPA (point): 2 out of 4

اداره اعمال

Skills

Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Management
Expert
Management
Expert
Local Marketing
Expert
Local Marketing
Expert
Marketing
Expert
Marketing
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
FINANCE
Intermediate
FINANCE
Intermediate
LEGAL
Intermediate
LEGAL
Intermediate
LETTERS
Expert
LETTERS
Expert
MARKET PLANNING
Intermediate
MARKET PLANNING
Intermediate
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
SALES
Expert
SALES
Expert
SAP
Intermediate
SAP
Intermediate
ADVERTISING
Expert
ADVERTISING
Expert
WISE
Intermediate
WISE
Intermediate
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
Local Marketing
Expert
Local Marketing
Expert
Marketing
Expert
Marketing
Expert

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Training
Computer
Studied At The Center For Talented
Jan 1997
KPI Key Performance Indicator
Royati
Jan 2018
Personal Planning
Liajlk Atina
Jan 2018
Everyday hero
Bupa
Jan 2018
Customer Service in Healthcare
Bupa
Jan 2018
Fashion Category
Alchalhob Group
Jan 2017
Induction Program
Alchalhob Group
Jan 2017
Labor law - Work ethic - Personal interview skills - CV writing skills - Importance of work
Human resources development fund (Taqat)
Jan 2017
Business administration Courses
*
Jan 2016
Selling for Success course
*
Jan 2013
Customer Services for excellence Course
**
Jan 2012
Leadership courses
**
Certificate of Photo Reading
**
Jan 2003

Hobbies

  • business administrations sales and Marketing
    High proficiency in operating and general maintenance of office equipment, Able to multi-task, Experience in sales, Marketing and customer services, Meeting coordination, Company leisure activities direction, Clerical support, Computer proficiency, MS Office proficiency, SAP, Microsoft Dynamics AX., Teamwork ... ect