Operations Manager
UFC GYM LLC
Total years of experience :13 years, 0 Months
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Managing club administration and client engagement
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Facilitating maintenance and staff engagement and tracking of different department performance.
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Management of staff rotations, facility management and customer engagement
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Budget Management and setting strategy for member retention.
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Tracking of services and customer service management systems
o Successfully connecting clients with their business and product needs across the globe.
o Facilitating business contracts in Armored Vehicles and Exotic Cars to VIP clients from Europe and Africa (Approx. Value of 6 million USD).
o Concluded Industrial contracts of Copper Cathode, Aluminum and Steel (Approx. Value of 12 million USD).
o Successfully attained business and company setups in Dubai corresponding to different clientele needs.
o Contributed to marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
o Maintained relations with customers by organizing and developing specific customerrelations programs and determining company presence at conventions, annual meetings, trade associations, and seminars.
o Achieved financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
o Brands managed: (Lovisa, Anotah, Marwah, Aspinal of London)
o Carried out market research to keep up to date with customer trends and predicted future market pattern and developments.
o Developed strategies and managing marketing campaigns across print, broadcast, and online platforms to ensure that products and services meet customers’ expectations and to build the credibility of brands.
o Developed networking skills, met with clients, and worked with colleagues across multiple departments (such as marketing assistants, marketing managers and chief marketing officers).
o Brand - Shoemart
o Responsibilities included research, sales tracking, and employee training, buying, and maintaining the visual aesthetic of the store.
o Prepared program operating budgets, budget reports and other financial performance reports.
o Drove the short-term and advanced promotional planning processes.
o Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations, maintained up-to-date account distribution information and created market and customer-specific marketing solutions for managed brands.
1.Track record of improving category performance & achieving BP.
2.Enroll stock into different markets in the Middle East.
3.Supervised weekly Stock reports, orientation mails and information to all.
4.Prepared analytical reports to improve the category performance.
5.Analyzed market trends and planned range assortments & buying strategy.
6.Coordinate between Distribution Centers & Stores to ensure smooth operations.
7.Identified issues & recommended solutions to improve the supply chain process.
8.Business planning & ongoing planning of stock.
9.Assess store execution of merchandising plans.
10.Ensure right stock levels are maintained in all stores at all times. Manage/maintain stock file accuracy on audit-able element.