Ahmed Yehia, Junior Customer Relations

Ahmed Yehia

Junior Customer Relations

Raye7

Location
Egypt
Education
Bachelor's degree, Mechatronics
Experience
8 years, 9 Months

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Work Experience

Total years of experience :8 years, 9 Months

Junior Customer Relations at Raye7
  • Egypt - Cairo
  • My current job since January 2016

-Preparing for customer inquiries by studying services, and customer service processes.
-Responding to customer inquiries by understanding inquiry.
-Working in conjunction with the marketing team.

Technical Sales Engineer at Etico Scientific
  • Egypt - Cairo
  • August 2015 to December 2015

-Responsible for representing the products to customers, and in the field events.
-Responsible for development, and delivery of product demonstrations.
-Managing and understanding customer's requirements.

Education

Bachelor's degree, Mechatronics
  • at Arab Academy for Science and Technology and Maritime Transport
  • July 2013

Graduated with an A+ in Final Graduation Project.

Specialties & Skills

Technical Sales
Sales Operations
Supply Chain Management
Customer Driven
Sales Presentations
Planning
Team player
Influencing and negotiation
Microsoft Office
Adaptability
Communication

Languages

English
Expert

Training and Certifications

IT Technical Support Internship (Training)
Training Institute:
ComTech
Date Attended:
January 2016
Duration:
160 hours
HVAC and Firefighting Systems Internship (Training)
Training Institute:
The Technical Consultancy Office
Date Attended:
July 2015
Duration:
160 hours

Hobbies

  • Reading, Photography, Drawing, Graphic Designing, Sports.