AHMED ZAHRAN

• Orchestrated agile-based product delivery as a Scrum Master, ensuring timely and well-tested sprint deliverables.
• Coached software development teams in Agile methodologies, promoting practical application.
• Led trading development squads, coordinating sprints, retrospectives, and daily stand-ups to maximize eficiency.
• Acted as a liaison for external communications, fostering collaboration between stakeholders and development teams.
• Guided teams in resolving issues and conflicts, promoting higher scrum maturity.
• Collaborated closely with Product Managers, Solution Architects, and stakeholders to handle backlogs and new requests, ensuring alignment with project objectives.

• Analyzed business processes and requirements to identify optimization opportunities.
• Partnered with stakeholders to gather, document, and prioritize business requirements, ensuring organizational alignment.
• Conducted feasibility studies and impact assessments for proposed changes and solutions.
• Facilitated communication between technical teams and business stakeholders to ensure requirement understanding and implementation.
• Contributed to the design and implementation of software solutions,
ensuring alignment with business needs and regulatory standards.

Identify areas of improvement to improve efficiency in adherence to project goals and deadlines. Demonstrate ability to
multitask with close attention to detail, whilst promoting positive work ethic and integrity. Develop and implement several
software projects by managing different departments and meeting requirements of over 3000 employees working in various
sectors in Ras Al-Khaimah Police General Command. Create and execute complete mechanisms for interconnection and
integration between electronic systems of Ras Al-Khaimah Police General Command, institutions, and external parties.
Achieve stakeholder satisfaction by delivering results as per specific requirements. Streamline and transform operations into
electronic programs and systems in compliance with administrative controls and procedures approved by senior leadership.
Establish risk management plans for newly developed software projects to mitigate risks. Modify project management tools
and techniques approved by Project Management Institute in alignment with target projects.
 Actively participated in achieving Ministry of Interiors’ strategic objectives by executing various project management
approaches and techniques such as predictive, adaptive, and hybrid projects.
 Facilitating the transition from Waterfall methodology into Agile methodologies.
 Publishing the approved agile project management tools and techniques with using tailoring to line with the nature of
ministry of interior work and strategic goals
 Mentored and coached the team in understanding and the application of the Scrum and Kanban practices.
 Successfully supported teams with high dependencies and ascertained high quality and timely releases.
 Result driven Servant Leader with a focus on facilitating and coaching self- organized teams, in effective and efficient
deliverables.
 Led development of over 30 web projects and E-services in close collaboration with General Resources Authority.
 Improved business applications through implementation of robust modifications and system upgrades.

As Project Manager: (2008 - Present)
• Identified areas for efficiency enhancement to meet project objectives and deadlines.
• Demonstrated multitasking prowess with meticulous attention to detail, fostering a positive work ethic and integrity.
• Managed diverse software projects, liaising with multiple departments and stakeholders to achieve organizational goals.
• Streamlined operations by digitizing manual processes into compliant electronic systems, ensuring regulatory adherence.
• Developed risk management plans to mitigate project risks and ensure successful delivery.

As Scrum Master & Agile Coach: (2022 - Present)
• Orchestrated agile-based product delivery as a Scrum Master, ensuring timely and well-tested sprint deliverables.
• Coached software development teams in Agile, promoting practical application.
• Led trading development squads, coordinating sprints, retrospectives, and daily stand-ups to maximize efficiency.
• Acted as a liaison for external communications, fostering collaboration between stakeholders and development teams.
• Guided teams in resolving issues and conflicts, promoting higher scrum maturity.
• Collaborated closely with Product Managers, Solution Architects, and stakeholders to handle backlogs and new requests, ensuring alignment with project objectives.

As Business Analyst: (2012 - Present)
• Analyzed business processes and requirements to identify optimization opportunities.
• Partnered with stakeholders to gather, document, and prioritize business requirements, ensuring organizational alignment.
• Conducted feasibility studies and impact assessments for proposed changes and solutions.
• Facilitated communication between technical teams and business stakeholders to ensure requirement understanding and implementation.
• Contributed to the design and implementation of software solutions, ensuring alignment with business needs and regulatory standards.

• Developed and delivered curriculum materials for Information Technology courses, fostering an engaging learning environment.
• Exhibited strong communication and presentation skills, simplifying complex concepts and facilitating discussions efectively.
• Demonstrated organizational and time management abilities in lesson planning, assignment grading, and student feedback provision.

• Designed instructional strategies accommodating diverse learning styles, ensuring optimal comprehension and retention.
• Collaborated with peers to devise interdisciplinary projects, fostering a collaborative learning atmosphere.
• Provided leadership and mentorship to students beyond class hours, ofering guidance and support.

• Spearheaded website development initiatives, employing expertise in JavaScript, PHP, MySQL, and Apache Server.
• Collaborated across teams to craft dynamic web solutions tailored to client specifications.
• Provided technical support and troubleshooting for web applications, ensuring seamless user experiences.

• Leveraged technical proficiency in JavaScript, PHP, MySQL, and Apache Server to craft bespoke web solutions, meeting client specifications.
• Collaborated seamlessly with clients and internal teams to gather requirements, troubleshoot issues, and deliver web applications promptly.
• Demonstrated adept problem-solving skills, identifying and resolving technical challenges to ensure project success.