Warehouse Manager
Agility Logistics
Total years of experience :17 years, 8 Months
• Responsible for organizing the safe and efficient receipt, storage and dispatch of warehoused goods.
• Develops warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management, and shipping.
• Accomplishes warehouse operations human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves warehouse operations operational objectives by contributing warehouse operations information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends.
• Meets warehouse operations financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Develops warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management, and shipping.
• Develops warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment.
• Develops warehouse operations system improvements by analyzing process work flow, manning and space requirements, and equipment layout; implementing changes.
• Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
• Secures property by developing protection and access policies and procedures; coordinating patrols with security department.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes warehouse operations and organization mission by completing related results as needed.
• liaising with customers and other departments.
• training, supervising and appraising staff.
• maintaining statistical and financial records.
• ensuring that quality objectives and delivery deadlines are met.
• managing budgets.
• administering stock control.
Job Purpose Statement:
1. Client Satisfaction
2. KPI Review, summarizing & Submittal
3. Cost Effectiveness.
4. Team Integration.
5. Statistical Analysis.
6. Staff Development.
Key Responsibilities:
• liaising with customers, suppliers and transport companies;
• planning, coordinating and monitoring the receipt, order assembly and dispatch of goods;
• using space and mechanical handling equipment efficiently and making sure quality, budgetary targets and environmental objectives are met;
• having a clear understanding of the company's policies and vision and how the warehouse contributes to these;
• coordinating the use of automated and computerized systems where necessary;
• responding to and dealing with customer communication by email and telephone;
• keeping stock control systems up to date and making sure inventories are accurate;
• planning future capacity requirements;
• organizing the recruitment and training of staff, as well as monitoring staff performance and progress;
• motivating, organizing and encouraging teamwork within the workforce to ensure productivity targets are met or exceeded;
• producing regular reports and statistics on a daily, weekly and monthly basis;
• briefing team leaders on a daily basis;
• visiting customers to monitor the quality of service they are receiving;
• maintaining standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and food are stored safely;
• Overseeing the planned maintenance of vehicles, machinery and equipment
• ensuring quality, delivery and budget objectives are met;
Information System Management