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ahmed zendah, Software Engineer

ahmed zendah

Software Engineer·National Industries Company (NIC)

Kuwait

Bachelor's degree, Computer Engineering

Work experience

Total years of experience: 2 years, 4 months

Software Engineer

October 2024 - Present

National Industries Company (NIC)

Al Jahra, Kuwait

October 2024 - Present

• Designed and deployed a multi-agent AI customer support system using Google ADK with RAG pipelines and multilingual
(Arabic/English) support
• Developed a real-time PPE detection system (YOLO) integrated with CCTV (RTSP) with automated alerts
• Built demand forecasting models (Random Forest, XGBoost, Chronos) for SKU-level prediction
• Created a YOLO-based crack detection system for manufacturing quality assurance
Company industry:
Industrial Production
Job role:
Information Technology

Software Engineer

October 2025 - January 2026

Al Fuhod Company

Al Asimah, Kuwait

October 2025 - January 2026

• Built Scan → SKU → AI → Voice pipeline for real-time product interaction
• Developed AI-powered product descriptions and TTS system
• Automated website translation system (WordPress / WPML) using AI
• Improved e-commerce backend workflows and product categorization
• Built marketing automation campaigns (CleverTap) and AI avatar integrations
Company industry:
Retail & Wholesale
Job role:
Information Technology

Student Mentor – Website Development

January 2025 - January 2025

CODED Academy

Sharq, Kuwait

January 2025 - January 2025

• Mentored students in web development fundamentals
• Led sessions at Boursa Kuwait
• Guided project-based learning
Company industry:
Software Development

SAP Trainee (Intern)

January 2024 - January 2024

Al Bandoukia Company

Al Asimah, Kuwait

January 2024 - January 2024

• Worked with SAP FI/CO modules, gaining practical exposure to reporting and financial processes.
• Assisted in generating reports and analyzing controlling features to support business optimization.
Company industry:
Accounting

Network Solutions Intern

April 2021 - June 2021

Al Moammar Information Systems (MIS)

Riyadh, Saudi Arabia •Remote

April 2021 - June 2021

• Designed a 3-layer enterprise network with VLANs and EtherChannel.
• Configured routing protocols and STP to secure and stabilize branch connectivity.
Company industry:
IT Services
Job role:
Information Technology

Network Support Intern

June 2020 - July 2020

Computer Data Network (CDN)

Al Asimah, Kuwait •Remote

June 2020 - July 2020

• Contributed to Kuwait Universitys network setup, including VLAN segmentation and DHCP.
• Implemented secure remote access and tested failover scenarios using STP.
Company industry:
IT Services

Backstage Organizer

January 2019 - January 2019

METU Got Talent

Kyrenia, Cyprus

January 2019 - January 2019

• Coordinated and executed weekly sports events, enhancing team collaboration and communication skills.
• Managed bookings and logistics, ensuring seamless event operations and participant satisfaction.
• Developed problem-solving abilities by addressing last-minute challenges and optimizing resource allocation.
• Leveraged organizational skills to streamline processes, resulting in improved efficiency and reduced scheduling conflicts.
• Fostered a positive environment that encouraged teamwork and engagement among participants.
• Utilized technology tools for event management, enhancing my technical proficiency relevant to software engineering roles.
• Gained experience in data management through tracking attendance and feedback for continuous improvement.
Company industry:
Higher Education

Education

Middle East Technical UNIVERSITY (METU)

September 2024

September 2024

Bachelor's degree, Computer Engineering

Türkiye

AL-Ikhlas private school

January 2018

January 2018

High school or equivalent, High School Diploma,

Kuwait

GPA (percentage): 82%

GPA (percentage): 82%

Bayt.com tests

IQ Test

Administrative and Support Service

Skills

Active Learning
Expert
Active Learning
Expert
Communicator
Expert
Communicator
Expert
Problem Solving
Expert
Problem Solving
Expert
Patience
Expert
Patience
Expert
Development
Expert
Development
Expert
ARTIFICIAL INTELLIGENCE
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
AUTOMATION
Intermediate
AUTOMATION
Intermediate
COMPOSITE MATERIALS
Intermediate
COMPOSITE MATERIALS
Intermediate
COMPUTER ENGINEERING
Intermediate
COMPUTER ENGINEERING
Intermediate
COMPUTER VISION
Intermediate
COMPUTER VISION
Intermediate
DEMAND FORECASTING
Intermediate
DEMAND FORECASTING
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
MANUFACTURING AUTOMATION
Intermediate
MANUFACTURING AUTOMATION
Intermediate
SOFTWARE ENGINEERING
Intermediate
SOFTWARE ENGINEERING
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
SQL PROGRAMMING LANGUAGE
Intermediate
HYPERTEXT MARKUP LANGUAGE HTML
Intermediate
HYPERTEXT MARKUP LANGUAGE HTML
Intermediate
C (PROGRAMMING LANGUAGE)
Intermediate
C (PROGRAMMING LANGUAGE)
Intermediate
CASCADING STYLE SHEETS (CSS)
Intermediate
CASCADING STYLE SHEETS (CSS)
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
GAS DETECTOR
Intermediate
GAS DETECTOR
Intermediate
DRAW.IO
Intermediate
DRAW.IO
Intermediate
FLASK (WEB FRAMEWORK)
Intermediate
FLASK (WEB FRAMEWORK)
Intermediate
GITHUB
Intermediate
GITHUB
Intermediate
JAVA (PROGRAMMING LANGUAGE)
Intermediate
JAVA (PROGRAMMING LANGUAGE)
Intermediate
JAVASCRIPT (PROGRAMMING LANGUAGE)
Intermediate
JAVASCRIPT (PROGRAMMING LANGUAGE)
Intermediate
Image Processing
Beginner
Image Processing
Beginner
Python
Expert
Python
Expert
C programing
Intermediate
C programing
Intermediate
MySQL
Intermediate
MySQL
Intermediate
SQLite
Intermediate
SQLite
Intermediate
MySQL Workbench
Intermediate
MySQL Workbench
Intermediate
Object-Oriented Programming
Intermediate
Object-Oriented Programming
Intermediate
Multithreading
Intermediate
Multithreading
Intermediate
Machine Learning
Intermediate
Machine Learning
Intermediate
LLMs
Beginner
LLMs
Beginner
n8n
Intermediate
n8n
Intermediate
ARTIFICIAL INTELLIGENCE SYSTEMS
Intermediate
ARTIFICIAL INTELLIGENCE SYSTEMS
Intermediate
BACK END SOFTWARE ENGINEERING
Intermediate
BACK END SOFTWARE ENGINEERING
Intermediate
DATA MODELING
Intermediate
DATA MODELING
Intermediate
DATA PROCESSING
Intermediate
DATA PROCESSING
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
REAL TIME COMPUTING
Intermediate
REAL TIME COMPUTING
Intermediate
BUILDING MANAGEMENT
Intermediate
BUILDING MANAGEMENT
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Website Development – Certificate of Appreciation
Dev Cyber Security Track
Pandas for Data Analysis
Python for Beginners
Generative AI Studio (Vertex AI)
Generative AI Introduction to Generative AI
Intro to Machine Learning
Intermediate Machine Learning
Intro to Deep Learning
Google AI Agents Intensive
AI & Machine Learning Intro to AI Engineering
Website Development – Certificate of Appreciation
Cyber Security Track
Pandas for Data Analysis
Python for Beginners
Generative AI Studio (Vertex AI) – Google Cloud /
Generative AI Introduction to Generative AI
Intro to Machine Learning
Intermediate Machine Learning
Intro to Deep Learning
Google AI Agents Intensive
AI & Machine Learning Intro to AI Engineering
Python
Intro to Deep Learning
Intermediate Machine Learning
Intro to Machine Learning
Generative AI Studio with Vertex AI
Introduction to Generative AI
Python for Beginners
Pandas for Data Analysis
Intro to Programming
Unicode Cyber Security Program
Intro to Generative AI
Vertex AI Studio
Intermediate ML
LangChain Chat with Your Data
Building AI Voice Agents for Production
Intro to ML
Python for Beginners
Pandas for Data Analysis
Intro to Programming
Unicode Cyber Security Program
Intro to Generative AI
Vertex AI Studio
Intermediate ML
LangChain Chat with Your Data
Building AI Voice Agents for Production
Google Digital Marketing Fundamentals
Sep 2020

Hobbies and interests

Basketball

achieved 3rd place in university 3v3 basket ball tournament.

tennis
cooking