Sales Consultant
Mercedes-Benz Egypt
Total years of experience :14 years, 0 Months
- Sales Consultant
Diplomatic, Limousine and Retail.
Direct Sales Consultant for Embassies and Limousines Agencies requirements from Merc. Cars.
Customizing the Vehicles due to the Agency requires (Engine, options, technology, etc.)
Acting as the contact Person between Daimler Office and the Agency here in Egypt.
Selling new Mercedes-Benz vehicles as well as optional Facilities like financial services, insurance services, extended warranty Programs accessories.
Representing the brand, providing excellent customer service and the key contact between the customer and the company.
Maintaining a personal and lifelong contact and relationship with the customer, thus achieving high customer satisfaction and keeping them loyal the brand.
Active Prospecting of new customers through direct mailing, phone calls, visits/events and motor shows.
Represented the company in International Exhibitions Formula-Automech Motor Show 2015.
Executing customer follow-up after vehicle delivery promptly within 48 hours.
Actively logging daily on “Sales Funnel” (Mercedes-Benz Global online monitoring system)
Actively attending to MB in-house trainings and e-Learning courses.
Started the MB Daimler Certified Sales Consultant Modules, June 2015 to be certified Sales Consultant by the first of Jan. 2016.
Using Consultative Approach.
Coaching team work.
Professional Vehicle demonstration.
Cross-sells and Up-selling.
Continually Improving Skills.
Building Sales Pipeline.
Uses Sales CRM.
Handles Incoming Calls and Email
Opening Corporate account deals (Vodafone Egypt, Etistalat Misr, Exxon Mobile, Abbott Egypt, etc.)
Participating in exhibitions Motor shows (Automech Akhabr Alyoum 2010 - Formula Al-Ahram2011)
Supportin
Volvo Cars Egypt - Ezz Elarab Automotive Group, Egypt Soul Agent - From April 2010 up till now
- Retail & Corporate Sales Supervisor
• Using Consultative Approach.
• Coaching team work.
• Professional Vehicle demonstration.
• Cross-sells and Up-selling.
• Continually Improving Skills.
• Building Sales Pipeline.
• Uses Sales CRM.
• Handles Incoming Calls and Email
• Opening Corporate account deals (Vodafone Egypt, Etistalat Misr, Exxon Mobile, Abbott Egypt, etc.)
• Participating in exhibitions Motor shows (Automech Akhabr Alyoum 2010 - Formula Al-Ahram2011)
• Supporting my team work and responsible for the showroom appearance, display and team daily/weekly
reports.
• Acting as Showroom Manager
Key Skills
Management skills: • Communications and well-organized.
• Internal and external correspondences.
• Applying policies and procedures of the firm
• Ability to work in all working environments.
• Ability to learn and to gain more skills.
• Ability to work under pressure.
• Ability to think and react quickly in complex and/or stressful situations.
• Self motivated and energetic.
• Flexible, dynamic and team worker.
• Helpful, positive attitude and creative.
• Hard worker.
• Microsoft Desktop Applications \[Word - Excel - PowerPoint - Outlook\]
Using Consultative Approach.
Coaching team work.
Professional Vehicle demonstration.
Cross-sells and Up-selling.
Continually Improving Skills.
Building Sales Pipeline.
Uses Sales CRM.
Handles Incoming Calls and Email
Opening Corporate account deals (Vodafone Egypt, Etistalat Misr, Exxon Mobile, Abbott Egypt, etc.)
Participating in exhibitions Motor shows (Automech Akhabr Alyoum 2010 - Formula Al-Ahram2011)
Supportin
Using Consultative Approach.
Coaching team work.
Professional Vehicle demonstration.
Cross-sells and Up-selling.
Continually Improving Skills.
Building Sales Pipeline.
Uses Sales CRM.
Handles Incoming Calls and Email
Opening Corporate account deals (Vodafone Egypt, Etistalat Misr, Exxon Mobile, Abbott Egypt, etc.)
Participating in exhibitions Motor shows (Automech Akhabr Alyoum 2010 - Formula Al-Ahram2011)
Supporting my team work and responsible for the showroom appearance, display and team daily/weekly
reports.
2008 Bachelor's Degree in Business Administration High Institute for Business Administrations, M .U.S.T -6 October, Egypt Extra course