AHMED RAGAB, Sales And Business Development Manager

AHMED RAGAB

Sales And Business Development Manager

Tonic Worldwide

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Administration
Experience
18 years, 0 Months

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Work Experience

Total years of experience :18 years, 0 Months

Sales And Business Development Manager at Tonic Worldwide
  • United Arab Emirates - Dubai
  • My current job since October 2019

DEVELOPED AND PROMOTED SUCCESSFUL COMPANY SALES AND ACCOUNT MANAGEMENT PERSONNEL INTO LEADERSHIP POSITIONS TO DRIVE COMPANY GROWTH.

REACHED OUT TO POTENTIAL CUSTOMERS VIA TELEPHONE, EMAIL, AND IN-PERSON INQUIRIES.

COLLABORATED WITH COMPANY DEPARTMENTS TO DEVELOP NEW STRATEGIES TO CAPITALIZE ON EMERGING CUSTOMER AND MARKET TRENDS.

NEGOTIATED, PREPARED AND SIGNED CONTRACTS WITH CUSTOMERS.

DEVELOPED NEW BUSINESS BY NETWORKING WITH VALUABLE CUSTOMERS.

ENSURED THAT CLIENT INQUIRIES WERE HANDLED PROFESSIONALLY AND EFFICIENTLY

PARTICIPATED AND ACTIVELY ENGAGED IN STRATEGY MEETINGS WITH OTHER SHAREHOLDERS.

REPRESENTED COMPANY AND PROMOTED PRODUCTS AT CONFERENCES AND TRADE ASSOCIATION MEETINGS.

Business Development Manager at INGIC
  • United Arab Emirates
  • September 2018 to September 2019

INGIC is a technology solution provider that transforms businesses using creative marketing and high-value smart solutions to enhance customer experience.

Developed and promoted successful company sales and account management personnel into
leadership positions to drive company growth.
Reached out to potential customers via telephone, email and in-person inquiries.
Collaborated with company departments to develop new strategies to capitalize on emerging
customer and market trends.
Negotiated, prepared and signed contracts with customers.
Developed new business by networking with valuable customers.
Ensured that client inquiries were handled professionally and efficiently
Participated and actively engaged in strategy meetings with other shareholders.
Represented company and promoted products at conferences and trade association meetings.
Researched and identified opportunities for growth.

Business Development Manager at IXFocus DMCC
  • United Arab Emirates - Dubai
  • November 2015 to August 2018

IXFocus is a technology solution provider that transforms businesses using creative marketing and high-value smart solutions to enhance customer experience.

Developed and promoted successful company sales and account management personnel into
leadership positions to drive company growth.
Reached out to potential customers via telephone, email and in-person inquiries.
Collaborated with company departments to develop new strategies to capitalize on emerging
customer and market trends.
Negotiated, prepared and signed contracts with customers.
Developed new business by networking with valuable customers.
Ensured that client inquiries were handled professionally and efficiently
Participated and actively engaged in strategy meetings with other shareholders.
Represented company and promoted products at conferences and trade association meetings.
Researched and identified opportunities for growth.

Business Development Manager at Advansoft LLC
  • United Arab Emirates - Dubai
  • September 2013 to November 2015

Advansoft is a leader company in Dubai delivering innovative apps, the best software development and mobile applications

Ensured that client inquiries were handled professionally and efficiently
Kept meticulous client notes in Salesforce.
Developed new business by networking with valuable customers.
Reached out to potential customers via telephone, email and in-person inquiries.
Negotiated, prepared and signed contracts with customers.
Collaborated with company departments to develop new strategies to capitalize on emerging
customer and market trends.
Represented company and promoted products at conferences and trade association meetings.
Devised effective marketing, sales, and other promotional initiatives.

Sales Consultant at Etisalat UAE
  • United Arab Emirates - Fujairah
  • March 2012 to September 2013

etisalat is one of the largest corporations in the GCC. Headquartered in Abu Dhabi, UAE, Etisalat serves 11.6 million residential customers and over 300, 000 large, medium and small enterprise and government customers in the UAE

Built strong client relationships and provided high value-adding services, resulting in a 15% company
market share increase.
Consistently hit and exceeded sales goals by 20%.
Handling customer's complaints face to face.
Salling Etisalat Business solutions & Plans to the Corporate Business Companies
Generating Leads
Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable
projects with a 55% success rate.
Give training to new staff
Weekly pipelines for company follow-ups
Handling company accounts regarding any new or existing orders of company

Public Relation Rep at DUBAI STATISTICS CENTER
  • United Arab Emirates - Dubai
  • December 2009 to March 2012

Dubai Statistics Center is a government Department established to become the official source of Dubai's Statistics, Economic, Demographic and Social Statistics

Coordinated trade shows, media buying and planning, sales promotions and direct mail campaigns.
Provided feedback to all departments on brand consistency in outbound communications.
Leveraged professional relationships to develop new business opportunities.
Wrote and edited company case studies, fact sheets, and product collateral.
Developed key messaging, branding and positioning statements

Sales Coordinator at AL Jamaa building Mint
  • United Arab Emirates - Ajman
  • December 2008 to April 2009

Developed new business by networking with valuable customers.
Successfully acquired an average of Two new customers per month, generating a 26% growth in
revenue.
Provided an elevated customer experience to generate a loyal clientèle.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Set up and explained new membership contracts

Sales Executive at AXIOM TELECOM Computer Store
  • Egypt - Alexandria
  • March 2005 to April 2008

Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by serving as a key holder, responsibly opening and closing store.
Communicated with vendors regarding back order availability, future inventory and special orders.
Processed 15 daily invoices and billed renewed invoices to clients

Education

Bachelor's degree, Business Administration
  • at Cairo University
  • July 2006

A well-rounded foundation in the functional disciplines of business and in the cognate areas A holistic view of the firm and an ability to integrate the different functional areas of business Effectiveness in the use of oral, written and technology-supported communication skills Proficiency in the business applications of information technology A global outlook and an appreciation of the international dimensions of business An awareness of ethical issues and of the importance of ethical conduct in business practice A broad and deep understanding of their major

High school or equivalent, Genral
  • at Shaker Faraj High School
  • June 2002

high school

Specialties & Skills

Customer Service
Data Entry
Team Management
Administration
Deal Closing
Proposal writing
Prospecting
Advanced problem-solving abilities
Requirements Gathering
Key relationship building
User acceptance testing
Exceptional presentation skills
Forecasting and planning
Market research
Persuasive negotiator

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Business analysis & requirements gathering Training course (Training)
Training Institute:
ITC Institute Dubai
Date Attended:
April 2015
Duration:
40 hours
Mobile App deployment technology Training course (Training)
Training Institute:
Dubai Smart Government
Date Attended:
March 2014
Duration:
20 hours
Digital Sales & Marketing Training course (Training)
Training Institute:
Etisalat Academy Dubai
Date Attended:
December 2012
Duration:
25 hours

Hobbies

  • football - travelling