Ahmed Ali, Team Leader

Ahmed Ali

Team Leader

Nile Takaful

Location
Egypt - Cairo
Education
Bachelor's degree,
Experience
17 years, 1 Months

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Work Experience

Total years of experience :17 years, 1 Months

Team Leader at Nile Takaful
  • Egypt - Cairo
  • My current job since July 2012

Leading the team members ( agents ) to archive theire targets
Handling the hard calls
Field support to all agents
Delivering the vision and mission so clear and simple to the agents
Working under stress
Managing the team to achieve the target so efficiency

Senior Customer Service at Allianz-Egypt
  • Egypt - Cairo
  • April 2007 to June 2012

Handling all taybes of client
Handling all complains
Receiving all requests through all channels e-mail, walk-ins, fax, ....etc.
Working under stress

Education

Bachelor's degree,
  • at Faculty of Commerce
  • May 2004

Specialties & Skills

Customer Service
Sales Targets
Client Handling
Working under stress

Languages

English
Intermediate