Full Stack Engineer
Mawan Company
مجموع سنوات الخبرة :8 years, 11 أشهر
Build and manage ERP systems help the company to work efficiently and productively.
- Identified users needs, analyzed the system’s requirements, and developed solutions.
- Developed, tested, implemented, maintained, and documented software and web applications using PHP, and other web languages
- Utilized and maintained Database Management Systems (RDBMS)
----
مسؤول عن تطوير وصيانة الانظمة القائمة والوصول بها لمستوى الاحترافية, كما التأكد من ادارتها بشكل احترافي بتنسيق الجهود مع باقي اعضاء الفريق التقني, بالاضافة إلى تلبية متطلبات اقسام الشركة والعملاء والعمل على تطوير مزايا تخدمه بالشكل المطلوب
Addressed customer inquiries by email, Twitter, Facebook, phone and live chat.
Provided accurate and appropriate information in response to customer inquiry.
Made reasonable exceptions to accommodate customer requests.
Addressed customer inquiries in a timely and accurate fashion.
Collected necessary information from the customer to file claims for lost or damaged items.
Maintained customer account information.
Worked with upper management to ensure appropriate changes were made to improve customer
satisfaction.
