sales account manager
bayut.com
Total years of experience :4 years, 10 Months
Duties:
• Serve as the lead point of contact for all Customer account management maters.
• Develop and trust-based relationship with key stake holders /owners and c level executives.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profile
• Initiated and lead sales process from presales to delivery and billing.
• Develop a trusted advisor relationship with customer stake holders
• Managing to the territory forecasting and reporting.
• Generated Executive briefings for Executive level meetings with customer.
• Derive and create sales pipeline to ensure healthy growth YoY.
• Ensure the timely and successful delivery of our services according to customer needs and objectives.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Prepare reports on account status.
• Collaborate with sales team to identify and grow opportunities within territory.
• Managing client requests and escalations as needed.
Key Achievements:
• YOY business growth with existing clients achieving 150% of sales quota in 2019
• Achieved outstanding sales records achieving Going Extra Mile Award.
• Achieving YOY retention of 100%
• Supported in onboarding of new sales hires to fast track their career potentials
• Managed to win back key clients who previously canceled.
• Managed key strategic accounts in assigned territory
Duties:
• Sales prospecting with in Dubai and Abu Dhabi
• managing and developing key existing account (Nissan and Toyota )
• Communications and Customer Relationship Management
• coordination of all event information and resources
• Support internally with event sponsoring
• Provide regular financial reports to senior management team
Key Achievements:
•Over achieved my sales targets by 104 %
• Achieved customer excellence award
• Developed and supported in key event for my key accounts Toyota and Nissan .
Duties:
• Executing Sales & Business development activities in Dubai and Abu Dhabi.
• Building solid long-term relationships with key decision-makers in accounts.
• Reviewing expiring contracts and pursue renewals.
• Capturing opportunities and expand market penetration in UAE
• Support in managing CXO relationships with company executives.
Key Achievements:
•Supported in building 3-year development plan for Marine spare parts in UAE
• Increasing market share in allocated territories
• Created a customer reference lists for UAE (Abu Dhabi - Dubai)
• Built a competition landscape of the competitors.
• Supported in developing pricing strategies at a macro level.
• Reservation services.
• Supporting the network on disruption handling/flight movement messages.
Key Achievements:
• Defining the branding identity of both Capital Business and Executive Women, with over 25, 000 readers across the Middle East.
• Generated new leads and follow up on enquires for potential sponsorship.
• Creating and maintain customer relationship and customer services.
• Manage the CRM system for both magazines and identify potential leads.
• Created strategic partnership and media partnership with the most influential stakeholders in the region.
• Organized events including press conferences, workshops, and network functions.
• Developed Executive-women content and infrastructure of the website and application.
• Handled Executive women social media.
• Handled executive women personal branding sector and membership program.
Key Achievements:
• Regularly called on to do database mining for payroll data and create reports for management.
• Responsible for generating weekly expense spending report for management.
• Assisted in collecting and logging employee expense reports.
• Responsible for gathering all time sheets and checking them for accuracy before submitting them to payroll.