operation manager
La Cantine
Total des années d'expérience :21 years, 0 Mois
Develop Operating Plan of the Outlets to increase revenues
Control the Operation Cost to ensure Optimum profits
Review and Coordinate with Purchasing and Main Store department to make sure All needs are fulfilled properly with stock level
Review The Outlet’s KPI with the management Team to develop the performance
Establish Quality Department System and develop the operation standard
Understand customer needs and requirements to develop effective quality control processes
Conduct internal audit to achieve continues improvement
Devise and review specifications for products and processes
Monitor the quality of raw material or intermediate products for suppliers for reliability
Ensure adherence to health and safety guidelines as well as legal obligations
Oversee all product development procedures to identify deviations from quality standard
Follow up in food safety and personal hygiene to deliver highest QSC
Ensure that all team follow the operation standard to improve quality, reduces variation and remove non-value added
Planning and putting the goals to achieve the results
Communicate the company mission, vision, strategy and policies with all levels of management
Provide team with the required training, coaching and authority to act with accountability
Ensure that all team understand customer requirements to exceed expectation and increase customer value, loyalty, repeat business, revenue and market share
Control and manage P&L for outlets to ensure the highest ideal profit
Review and analyze the sales
Follow up in food safety and personal hygiene to deliver highest QSC
-Planning and putting the goals to achieve the results
-Review and analyze the sales, compare them, find the reason for increase or decrease and write a report with an action plan on how to improve
-Develop the business by continually seeking opportunities to improve service and increase sales, anticipating changes and planning accordingly
-increase profitability
-aggressive Sales and marketing share
-Motivate and develop my restaurants team
-Recruit the right employees that meet our Customers expectation
-Seeking opportunities to improve service and increase sales
Achieve Sales and profit target-Manage P&L to required budgets
Delegate Key tasks to management team
Coaching and Directing
Ensure the proper level of hygiene, safety and maintenance Motivation and development of staff and manager
Positioning the Staff &shift responsibilities and assigning daily cleaning tasks
Helps completes monthly store reports
Maintaining the QSC and follow the standard
Orderin System
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