LAN Administrator
CITC
Total years of experience :13 years, 11 Months
- Coordination and/or implementation of hardware and software.
-Ensuring corporate standards and best practices are applied.
-Performing upgrades, problem tracking, management and resolution of technical issues.
-Provide analysis and management of Window’s server systems, network topology and personal computer integration.
-Provide support for Business LAN and Lab LAN.
-Maintain appropriate controls, documentation, and business recovery plans for the LAN.
-Analyze user and management requirements in recommending appropriate business solutions.
24/7 on-call duties are rotated within team.
Monitor and administer Virtual computing server (N-Computing with VSphere) for internal School
labs and servers.
Take in charge all IT sales and quotations regarding the new items.
Make IT plans for purchasing, maintaining, installing and performance issues.
Install and administrate Kaspersky Security Center for Business.
Maintain and follow updates to specific softwares used by the company.
Installation of new and additional domains in new or existing forests, creating user accounts,
applying group policies and all other related administration staff.
Good usage and plan for testing pre-planned servers on VMWare and Hyper-V Technology.
Administer some specific workstations that is working with some specific softwares like student
registration program and queue system machines. Also data card machines.
Maintain all school computer labs including some different software and hardware needs.
Plan, organize, schedule and supervise the day to day technical support operations, which
encompasses all troubleshooting, approvals and installations.
Lead, manage, develop, train, review performance of staff and exchange experience as required.
Tracks the work of IT or maintenance staff to ensure that all jobs are completed on time, within
budget, and to customer specifications.
Ensure all employee issues and concerns are addressed in a timely manner, encourage involvement
from staff and foster a positive team environment.
Measure, monitor and maintain customer service and satisfaction.
Suggests changes to products or services to fulfill customer needs.
Faster good customer relations and service at all times.
Manage, follow-up and maintain all service contracts/agreements and warranties.
Develop and maintain department policies, procedures and processes, as required.
Manage service parts inventory.
Manage and follow daily backups.
Perform other duties and projects assigned by management
1. Install, configure and upgrade Windows operating system, Office packages and other software on desktops as requested by end user.
2. Upgrade PC memory, hardware when requested by user.
3. Checkup every month for Windows, Microsoft Office and adobe updates at user workstations in assigned locations.
4. Analyze hardware problems
5. Verify availability of barcode identification numbers on new IT equipment and dispatch to respective locations after approval from Manager-IT.
6. Update asset records of concerned resource profiles on internal document management.
7. Prepare assets track report containing updated locations of IT equipment and software installed in workstations, at concerned locations.
Teaching different computer curriculum to the middle and high school students.
Providing solutions regarding the internet services. Also support installing and troubleshooting any problems regarding the internet service.
1. Install, configure and upgrade Windows operating system, Office packages and other software on desktops as requested by end user.
2. Upgrade PC memory, hardware when requested by user.
3. Checkup every month for Windows, Microsoft Office and adobe updates at user workstations in assigned locations.
4. Analyze hardware problems reported through IT Service Request and send hardware unit to Systems workshop for, further investigation or replacement.
5. Prepare assets track report containing updated locations of IT equipment and software installed in workstations, at concerned locations.
6. Maintain record of obsolete IT equipment at assigned locations for shifting to Systems workshop.
7. Perform other related duties as requested.
1- Maintaining All the company computers.
2- Maintaining hardware and software.
3- Working on a server.
4- Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
5- Monitor the system for equipment failure or errors in performance.
6- Notify supervisor or computer maintenance technicians of equipment malfunctions.
7- Respond to program error messages by finding and correcting problems or terminating the program.
8- Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
9- Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.
10- Excellent learning ability to absorb the computer training mounted by the company.
11- Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
Manage and teach students some educational materials that are related to the information technology industry such MCITP ( Windows server 2008 Administration ) and also some other materials.
- Maintaining and developing relationships with existing customers via meetings, telephone calls and Email.
- Visiting potential customers to prospect for new Shipment
- Gathering market and customer information;
- Negotiating variations in price, delivery and specifications with managers
- Advising on forthcoming product developments and discussing special promotions
- Liaising with suppliers to check on the progress of existing orders;
- Checking quantities of goods on display in the showroom
- Recording sales and order information and sending copies to the Manager in the end of the day
- Reviewing own sales performance, aiming to meet or exceed targets
- Gaining a clear understanding of customers and requirements
- Making accurate, rapid cost calculations, and providing customers with quotations
- Maintaining and developing relationships with existing customers via meetings, telephone calls and Email.
Windows Server 2008 Administration MCP ID: 8010230
A general program that focuses on computers, computing problems and solutions, and the design of computer systems and user interfaces from a scientific perspective. Includes instruction in the principles of computational science, and computing theory; computer hardware design; computer development and programming; and applications to a variety of end-use situations.