HR and Training Coordinator
Orascom Construction
Total des années d'expérience :14 years, 8 Mois
Submits employee data reports by assembling, preparing, and analyzing data.
Maintains employee information by entering and updating employment and status-change data.
Provides payroll information by collecting time and attendance records.
Maintains employee confidence and protects operations by keeping human resource information
confidential.
Maintains quality service by follow and creating the daily report of the manpower of the project.
Assisting with day to day operations of the HR functions and duties.
Providing clerical and administrative support to Human Resources executives.
Compiling and updating employee records (hard and soft copies).
Creating the daily report of the manpower of the project.
Contributes to team effort by accomplishing related results as needed.
Marketing Manager
• Lead the development of integrated marketing plans for the Spa, Pilates, Food and Beverage including consumer/member insights, writing the creative brief, development of the consumer journey and the establishment of KPIs that will deliver the financial goals of the businesses.
• Manage the tracking and reporting of monthly business results that are connected to marketing efforts for these businesses.
• Lead robust competitive analysis for Personal Training and The Spa. Keep a consistent pulse on the cultural landscape - what is new and next - and actively explore how we can carve out white space for our businesses.
• Maintain marketing budget to achieve brand and business objectives.
• Managing the social media platform
Assistant to CEO
• Managing the Organization.
• Training Employees.
• Preparing Reports.
• Reporting to the CEO.
• To deputize for the managers in their absence.
• I develop and execute marketing programs to promote the company's brand.
• I perform lead generation.
• I attend trade shows.
• I create advertisements, webcasts, websites, and direct mail.
• I identify media outlets for press releases and promotions.
• I enforce brand marketing guidelines in trademarks, logos, and publications.
• I develop and track budgets.
• I measure success of various marketing campaigns.
• I drive profitable sales, brand growth and loyalty for a number of business areas.
• I analyze and support both category and cluster marketing plans to align with brand strategy and achieve annual operating plan goals.
• I develop accountability structure for stakeholders.
• I develop and execute brand management plans.
• I create and enhance agency and partner relationships.
• I leverage customer insight data to refine brand management.
• I identify brand-building areas.
• I ensure brand communication for areas of responsibility are consistent with the company and brand positioning.
• I develop and implement media planning, buying, and innovation strategies.
• I provide design and direction for collateral, web, product packaging, and other visual communications media for the company.
• I help promote uniformity and consistency of brand.
• I personally serviced over 100 active accounts and prospected over 150 inactive dealerships
• I consulted with active clients to identify needs and match them to suite of online services
• I developed and maintained expert level product knowledge
• I specialized in video production, reputation management, mobile websites, QR codes and online display ads
• I Generated compelling and creative advertising proposals
• I Solved customer problems, increased return on investment and enhanced online presence
• I Leveraged market relationships to increase overall revenues
• I Managed account activity using Outlook and Microsoft CRM
• I Reviewed stats, lead generation and on line traffic reports with dealers
• I Determined action plans and media effectiveness to improve customer results.
• I Led sales team thru pricing changes, product launches and process change
• I Develop strategies to grow digital advertising sales revenue through direct and internal sales channels.
• I Identify and promote new advertising sales opportunities for print, online, websites, mobile and mobile apps.
• I Demonstrate SME knowledge ADS products
• I communicate digital advertising product features, benefits and financial advantages.
• I provide consultative sales support and training for internal sales consultants and external customers.
• I assist assigned sales consultants with closing sales opportunities.
• I Develop and provide product demonstrations, proposals, before, during and after sales call support.
• I Drive and track sales consultant activity and maintain active sales pipeline.
• I become a trusted consultant for key accounts.
• I liaise between sales and customer service to maintain internal and external customer satisfaction.
• I assist in innovative marketing and supplement tasks like public relations and promotion. I create awareness and desire for the product with a creative approach. I study the designs, logos, promotional materials like flyers, posters, banners, advertisements, newsletters etc and modified them if necessary. Content and pictorial data are both equally important to create to compliment the campaign and business objectives/ policies.
• Handling the annual marketing budget, assigning a new budget for the coming year and working within the budget is another vital duty.
• Apart from these, training interns is also my responsibility
• Responsible for integrating promotional elements into marketing and maximizing communications channels to ensure the proper message is delivered to customers, Customer orientation, Intranet briefing and breaking use utilities, Self-control, creativity and coordinating
o A very good experience in customer orientation field, back office work.
o I seek accurate information from other departments on customers’ inquiries & communicate it to the team members
o A good experience in the admin work.
o I hold regular meetings with his/her team to strengthen communication & ensure that the same objectives is shared among all
o A very good experience in the back office career and customer orientation
o I make sure that Reps info. is up-to-date using intranet briefings & breaking news utilities
o I help my team members in handling difficult cases & angry customers and any inquires about the system and the information’s
o Check, regularly, the mail for new information replying back effectively & efficiently
o Escalate, properly, problems to the right channels as and when it required
o I was one of Siebel system team member (main Mobinil Application) as Siebel tester for more than 4 months as system support
o I was one of CX BSCS (main Mobinil Application) team member as CX BSCS trainer of train for my team.
quarterly report of sales
• I sell specific products and services to consumers.
• I handling complains internal and external
• I demonstrate products and show consumers how to maximize their features.
• I explain different customizable features.
• I discuss warranties and replacement parts.
• I process orders in person and over the phone.
• I check inventory to ensure product is in stock.
• I collect methods of payment and dispense change.
• Represent and promote the organization with products and services at in-home product presentations, showrooms, and home shows as required.
• Conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to qualify leads and to sell products and services.
• I present the right solutions to customers
• I collect and research information needed to identify and resolve problematic situations.
• Operate cash registers.
• Count the day's money transactions at the end of the day.
• Set up display cases.
• Ensure pricing is correct.