Work as Customer Services agent
New Mowasat Hospital
Total years of experience :7 years, 1 Months
* In Kuwait: • Work as Customer Services agent in New Mowasat Hospital in Kuwait (At present from 17-9-2008)
* Job Description: -
Checking the patient data (Patient Registration).
Giving more attention for VIP and Emergency patient.
Deal with patients in professional way.
Deal with all work and patients problems and solve it.
Answering calls and patient Queries.
Admitting patients to all hospital departments.
Scheduling patients with the doctors.
Dealing with insurance claims and approvals.
Dealing with patients, insurance companies online and Email in professional way.
Professionally using the online System for all Insurance Companies
(From 20-9-2006 to 1-6-2008)
**Extra Skills: • Excellent communication skills with a passion for Sales & customer Services.
• Using MS Office package (Word, Excel, Access and Power point) in professional way.
• Used to work under pressure.
• Dynamic & Presentable team player.
• Can assist & manage the entire branch in Management, Accounts and Costumer Services.
• Positive, Proactive and willingness to learn new things.
• Have a great Experience in IT Major Like (Networking, Web Design, Data Base and Computer General Hardware and Software)
• Have a Transferable Residence.
Seminar Equalization To Faculty of Commerce (Business Management & information Systems Department).