IT Assistant Manager
Coffee Taste Company
Total years of experience :15 years, 7 Months
• Providing technical support to users who are experiencing problems with their computers or software applications
• Identifying and implementing ways to increase productivity and efficiency in the workplace by using new technologies
• Monitoring employees’ computer use to ensure that they are following company policies regarding Internet usage or software installation
• Managing and maintaining computer networks, including troubleshooting problems when they occur
• Performing regular backups to ensure that data is protected from computer crashes or natural disasters such as fires or floods that may occur in the building where the data is stored
• Training employees on how to use computer programs that are new to them or helping them solve computer problems as needed
• Providing information technology support for an organization’s computer systems, including hardware and software troubleshooting and repair
• Working with management to create a strategic plan for using new technologies to improve operations within the organization
• Coordinating with other departments to ensure that they are using the latest technology tools
NCR (POS) installation and configuration
Omega (POS) installation and configuration
Fodics (POS) installation and configuration
SEDCO(queuing system) installation and configuration
Installing new hardware
Setting up user accounts,
permissions and passwords
Fixing network faults
Technical support for people using the network
hardware inventory and deliver of IT Assets
installation and configuration temperature full gauge in freezer
search for IT solution to manage and solve issues
Programming HR system
Network maintenance
Installing new hardware
Setting up user accounts, permissions and passwords
Overseeing security of all systems, especially the internet, and installing antivirus protection
Fixing network faults
Technical support for people using the network
Training staff on new systems
administrator of ERP system
Network maintenance
Installing new hardware
Setting up user accounts, permissions and passwords
Overseeing security of all systems, especially the internet, and installing antivirus protection
Fixing network faults
Technical support for people using the network
Training staff on new systems
Recommend and implement Network security
Systems analysis of the company
Suggesting IT solutions to business problems
Making sure all IT meets industry standards
Setting up user accounts, permissions and passwords
Overseeing security of all systems, especially the internet, and installing antivirus protection
Speaking to management team/clients to find out what they want and to advise them objectively on where IT might make a difference to the business
Adjusting the plans where needed
Keeping management and clients updated on progress
Support for the staff of Saudi Arabian Airlines at the Al-Ahsa airport
Technical support for people using the network
Network maintenance
Installing new hardware
Working with employees to identify computer problems and advising on the solution
Logging and keeping records of employee queries
Installing new software
Installing new hardware
Working with employees to identify computer problems and advising on the solution
Logging and keeping records of employee queries