System Support Analyst
National Bank Of Kuwait
Total years of experience :15 years, 0 Months
Responsible for providing software and hardware support for employees.
Responsible for contracting 3rd party service providers.
Done network connectivity troubleshooting.
Suggested ideas to make sure the well-organized running of help desk team.
Done account management for domain, VPN, HOST, accesses and Citrix Terminal Server.
Responsible for providing direction, feedback, coaching, expertise and development to build the ability of junior staff.
Responsible for other duties as assigned.
Attested in MEA Kuwait India, HRD, Indian Embassy, ministry of Foeign Affaires kuwait.