Ahmed Mustafa Mukhtar goda, Front office shift leader --replacing night manager

Ahmed Mustafa Mukhtar goda

Front office shift leader --replacing night manager

SAVOY Hotel

البلد
مصر
التعليم
بكالوريوس, hotel management
الخبرات
17 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 10 أشهر

Front office shift leader --replacing night manager في SAVOY Hotel
  • مصر - شرم الشيخ
  • أشغل هذه الوظيفة منذ يوليو 2008

*front office Skills (check in, check out, reservation skills also handling guest expectation, complains and needs
*up-selling skills, All skills in front office department also in hotels field .
*work under stress and work hard .
ex experience in hotel manage management *
* computer skills and internet
speaking language (Arabic, English, German, Russian and Italian )

guest service center -- front office as Receptionist في LTI Grand Azure
  • مصر - شرم الشيخ
  • أغسطس 2006 إلى يوليو 2008

handling telephone calls *
* working in front office department and exceed the guest needs .
* interact with guest and handling all guest problem .
work hard and under stress*
* Able to handling reservation with all travel agent .

الخلفية التعليمية

بكالوريوس, hotel management
  • في Alexandria Universaty --faculty of tourism and hotels
  • مايو 2005

after i finished my secondary school , i studied 4 years in the faculty of tourism and hotels . and also i made training in hotels in different department during my study

Specialties & Skills

Front Office
Guest Service
Hotel Management