Director Of Operations
perfect food group
Total years of experience :11 years, 3 Months
• Develop and implement catering service and coffee service standards for the department.
• Provide positive and proactive interaction with the clients and guests.
• Acts as a liaison between conference and kitchen staff
• Interacts with Chef in planning menus for special functions
• Establishes and maintains a proactive human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations.
• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
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Maintain knowledge of service requirements detailed menu selections, major ingredients appearance, texture garnish and presentation
• Set tools and objectives for all units
• Develop budgets and ensure department adheres to it.
• Participate in developing policies and procedures.
• Hire, train workers as needed.
• Determine salary brackets
• Attend and preside over meetings.
• Manage and direct overall operations
• Set goals for each department
• clearly communicate goals to department heads.
• Measure the success of each department.
• Generate and present reports on departmental goals.
• Participate in seminars and conferences.
• Motivate and encourage employees.
• Participate in lead generation and business development.
• Ensure high customer and client satisfaction
Excellent Experience & Knowledge in Opening Restaurants
· Menus Design and costing & Employees uniforms and training before opening.
· Provided guidance to plan, direct, control and coordinates the activities of the outlets to ensure the highest standard of food & beverage service, production, presentation, and creativity is maintained.
· Ensures is smooth coordination between the kitchen staff/stewards and the front-house serving staff.
· Assumed the day to day responsibilities for the overall management of the outlets.
· Ensured that systems and methods stated in Concept, , Documentation are implemented in the restaurant.
· Strive to reach the company positioning objectives
· Contributed to customer satisfaction and sales by ensuring (Generate Restaurants traffic & Generate profit)
· Responsible for developing the annual business plan with the Restaurants management team
· Planning, execution and follow-up of the restaurants commercial calendars
Social work