IT Infrastructure Assistant Manager
Network International Payment Solutions
Total years of experience :14 years, 9 Months
- Key Achievments:
▪ Planning and installing NetXMS monitoring system for SEC data center team, enabling them to actively monitor server status and resources utilization.
▪ Planning and installing WSUS server for an isolated network, keeping the servers in that environment always patched.
- Duties:
- Install, configure ESXi hosts.
- Provision new virtual machines for new applications.
- Administer Windows servers 2012, 2016. 2019.
- Administer, and Build Microsoft Failover clusters.
- Monitor vSphere host clusters for performance and alerts.
- Manage file servers, and deploy the appropriate permissions to shares.
- Administer SCCM and windows patching.
- Perform daily servers’ support, and operating system deployment.
- Coordinate with 3rd party vendors for on-site visits and troubleshooting.
Key Achievements:
• Successfully installed SCCM server to provide full management of school’s computers.
• Successfully Added Virtualization technology to school’s Data Center.
• Successfully installed Additional Domain Controller for fault tolerance.
Role:
• Install, Configure and administer all school’s servers.
• Configure, monitor Microsoft System Center Configuration Manager - SCCM.
• Deploy Applications, Packages, and Operating Systems to user’s computers using SCCM.
• Supervise and guide a team of two helpdesk agents.
• Assist IT manager in managing the school’s network.
• Manages the day-to-day operations of servers by monitoring system performance, maintenance and repair.
• Ensures high availability and acceptable levels of performance for servers, applications and storage.
• Maintain and supervise backup and restoration plan for server operating systems and host-based applications.
• Applying group policy and security permissions on user activities and shared folders.
Duties:
- Administer Active directory windows server 2008/2012.
- Administer TMG server.
- Supervise Backup plan.
- Performing Hardware and Software inventory.
- Deploying operating systems and Software updates using SCCM.
- Supervise Network infrastructure.
- Applying group policy to restrict users activities.
- Configure Shared folders with the appropriate permissions.
- Help in providing support for Hardware problems for Computers, and Printers.
Accomplishments:
Upgrading the company network from workgroup into domain environment including:
• Upgrading the Network infrastructure in the Company’s head quarter and branches (Switch Racks, Cables, Patch panels, ..).
• Design Active directory structure, DNS name space, DHCP pools, Replication topology.
• Implementing a parent domain at headquarter and 3 child domain at branches.
• Making documentation for the network and the system usage.
Duties:
• Administer Windows server 2008 Domain Controllers .
• Providing Support for Microsoft Dynamics - Retail Management System.
• providing support for company’s mail server.
• Administration of Wireless networks.
• Perform, monitor regular archiving process.
• Deploy Group policies for network security and limiting users’ activities.
• Providing support for network hardware (Routers, Switches, ..).
• Installing operating systems and computer applications.
• Manage and supervise local area networks, wide area network.
• Handel clients’ problems.
As a Technical Engineer I was responsible for installing and maintaining two way radio systems, radio base stations and repeaters.
Duties:
• Provide Technical support for all company’s products.
• Perform Programming and installing for two way radio systems.
• Follow up latest software and brochures of ICOM new devices.
Projects:
Abo Zaabal For Chemical Industries.
• In that project I was responsible for:
• Installing Car Base-stations in firefighting cars.
• Perform programming for the Base stations.
As an IT Officer I was the Head of the IT department in my unit. During this period, I was responsible for installing and managing computer networks, providing technical support. Also I used to give lectures about computer basics to many groups.
--Accomplishments:
Building a new computer laboratory to help students and studying groups practice their tasks including:
• Design of the lab. Network infrastructure, IP addressing Scheme.
• Supervise the IT team during the installment process.
--Duties:
• Provide Network Administration and supervising.
• Install new servers and configure settings, services including (Group policies, Users, Computers …).
• Perform regular archiving and backup.
• Provide Network maintenance (Hardware and Software).
• Worked as Computer Science instructor to many groups.
