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Ahmed Samir Abd el Hameed ali, Technical Support Services Specialist (TSS) Egypt

Ahmed Samir Abd el Hameed ali

Technical Support Services Specialist (TSS) Egypt

IBM Egypt

البلد
مصر - القاهرة
التعليم
بكالوريوس, Electronics & communication
الخبرات
17 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 3 أشهر

Technical Support Services Specialist (TSS) Egypt في IBM Egypt
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ يوليو 2013

Technical Support Services Specialist (TSS) Egypt
IBM Global Technology Services (GTS)
IBM Digital Sales

Sales Account Manager في TOPTECH Egypt
  • مصر - القاهرة
  • يونيو 2008 إلى يونيو 2013

TOPTECH Egypt S.A.E. is a key player in enhancing the model of information technology integration for enterprises and medium business companies devoting a definite expertise in this field.
Position Objective: To work in a team and with a team spirit to empower the business performance by executing and developing the assigned sales tasks in a manner that :
- Maximize sales effectiveness and efficiency
- Enhance company image
- Guarantee customer satisfaction

Technical supervisor Support في Compu Me
  • مصر - القاهرة
  • فبراير 2007 إلى مايو 2008

Technical support for laptop, Desktop, Printers

الخلفية التعليمية

بكالوريوس, Electronics & communication
  • في Institute of aviation Engineering & Technology
  • مايو 2005

B.sc (Bachelor of Engineering) Electronics & Communications

Specialties & Skills

Certified Relocation Specialist
+Endorse 0
System X
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Pre sales Technical Support
+Endorse 0
Meeting Maker
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Microsoft Office
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Win 95/98/Me/2000Pro/XP.
+Endorse 0
PLC programming in Compu System
+Endorse 0
IBM Certified Specialist System x Sales V6
+Endorse 0
Microsoft Certified Technology Specialist Designing, Assessing , and Optimizing Software Asset Man
+Endorse 0
Completed (Microsoft Licensing Sales Training) an official Microsoft Learning Product as prescribe
+Endorse 0
Attended the (Blade center sales course) By IBM Education Services Manager, Egypt
+Endorse 0

اللغات

العربية
متمرّس
الانجليزية
متوسط

التدريب و الشهادات

Information technology (تدريب)
معهد التدريب:
The General Petroleum Corporation
تاريخ الدورة:
May 2005
control systems (تدريب)
معهد التدريب:
Goldie's televisions
تاريخ الدورة:
August 2004
Developed English Language and Computer Skills (MS Office 2003) , Enhanced presentation, i (تدريب)
معهد التدريب:
Basic Business Skills Acquisition (BBSA) Sponsored by Future Generation Foundation
تاريخ الدورة:
January 2007