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Ahmed Samir Abd el Hameed ali, Technical Support Services Specialist (TSS) Egypt

Ahmed Samir Abd el Hameed ali

Technical Support Services Specialist (TSS) Egypt

IBM Egypt

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, Electronics & communication
Expérience
17 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 3 Mois

Technical Support Services Specialist (TSS) Egypt à IBM Egypt
  • Egypte - Le Caire
  • Je travaille ici depuis juillet 2013

Technical Support Services Specialist (TSS) Egypt
IBM Global Technology Services (GTS)
IBM Digital Sales

Sales Account Manager à TOPTECH Egypt
  • Egypte - Le Caire
  • juin 2008 à juin 2013

TOPTECH Egypt S.A.E. is a key player in enhancing the model of information technology integration for enterprises and medium business companies devoting a definite expertise in this field.
Position Objective: To work in a team and with a team spirit to empower the business performance by executing and developing the assigned sales tasks in a manner that :
- Maximize sales effectiveness and efficiency
- Enhance company image
- Guarantee customer satisfaction

Technical supervisor Support à Compu Me
  • Egypte - Le Caire
  • février 2007 à mai 2008

Technical support for laptop, Desktop, Printers

Éducation

Baccalauréat, Electronics & communication
  • à Institute of aviation Engineering & Technology
  • mai 2005

B.sc (Bachelor of Engineering) Electronics & Communications

Specialties & Skills

Certified Relocation Specialist
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System X
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Pre sales Technical Support
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Meeting Maker
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Microsoft Office
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Win 95/98/Me/2000Pro/XP.
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PLC programming in Compu System
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IBM Certified Specialist System x Sales V6
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Microsoft Certified Technology Specialist Designing, Assessing , and Optimizing Software Asset Man
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Completed (Microsoft Licensing Sales Training) an official Microsoft Learning Product as prescribe
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Attended the (Blade center sales course) By IBM Education Services Manager, Egypt
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Langues

Arabe
Expert
Anglais
Moyen

Formation et Diplômes

Information technology (Formation)
Institut de formation:
The General Petroleum Corporation
Date de la formation:
May 2005
control systems (Formation)
Institut de formation:
Goldie's televisions
Date de la formation:
August 2004
Developed English Language and Computer Skills (MS Office 2003) , Enhanced presentation, i (Formation)
Institut de formation:
Basic Business Skills Acquisition (BBSA) Sponsored by Future Generation Foundation
Date de la formation:
January 2007