Ahmed Younes

- Identifying BFSI clients’ needs and help them to automate their businessusing different automation tools and solutions. - Discover, qualify and develop opportunities in RPA and business automationproducts in BFSI sector - Working closely with other departments to develop new opportunities.- Working with other members of the sales team to provide timely proposals tocustomers- Manage, escalate and resolve technical or contractual issues
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- Building and maintaining relationships with clients.

- Evaluates the demands in talking with the customer's representatives, transforms the essence into an abstract and algorithmic business model.
- Make gab sessions with customers and standard gab session documents.
- Design, evaluate and recommend customer’s change requests and newenhancements.
- Gather and organize information on the new requirements.
- Customizing the respective business area and making sure the system reactsin the manner according to the constraints of the requested use case.
- After go live he guarantees that the procedures remain usable and consistentin real live situation and proposes enhancements.
- Assist Sales Team in Qualifying Prospects
- Attending meetings with business development managers and acting as atechnical expert
- Working closely with the sales team on proposals and pitches for business.

Sr. Software Developer

System Engineer at TopTech