AHMER Saeed khan

• Managed a high volume of client inquiries and led sales teams across key projects, including
KHIDMAH, NMDC GROUP, SINYAR, ADNOC, DUCAB, & EDGE GROUP. Effectively coordinated with
consulting and estimation teams to ensure seamless site visits, accurate quotations, and BOQ-based
proposals. Generated new business by conducting field visits, engaging decision-makers in the
maintenance sector, and surpassing sales targets.
• Executed complete projects including LPOs, contracts, quotations, shop drawings, engineering
calculations, BOQ submittals, and related technical documents.
• Led in preparing and issuing quotations, proforma invoices, and AMC (Annual Maintenance Contract)
agreements in line with company policies. Submit LPOs and related documents to the Accounts
Department for processing projects of supply, installation, and fit-out works.
• Managed the end-to-end order process from LPO submission and documentation to invoicing,
delivery, and project handover. Prepare and submit material supply certificates, undertaking letters,
and CD supply certificates.
• Acted as a point person between the Director of Maintenance, Sales Team, Finance, Purchase,
Operation departments. Updated CRM system with sales and project data.

• PROCUREMENT OF FRESH ITEMS:
Placed purchase orders and coordinated with suppliers in Japan and Korea for fresh imports, ensuring pricing
documentation and on-time order processing.
• CLIENT ENGAGEMENT AND ORDER PROCESSING:
Handled key retail and Horeca accounts across the UAE, including CARREFOUR, FOUR SEASONS, BURJ AL
ARAB, LULU HYPERMARKET, GRANDIOSE, NESTO, ATLANTIS THE PALM, ARMANI HOTEL DUBAI, as well as
other hotel and restaurant groups. Coordinated directly with Executive Chefs and purchasing teams who
shared their Dry and fresh vegetable, fruits & seafood requirements. Placed customer orders in the Odoo ERP
system as per the LPO, ensuring accurate pricing by managing the latest price updates during order placement.
• INVENTORY CONTROL AND ALTERNATE ITEMS:
Maintain an alternate items file in MS Excel, including similar items from placed orders. Regularly
review and update alternate item options to ensure they remain available to customers.
• LOGISTICS COORDINATION:
Generate and print picklists from the Odoo system for the logistics team. Coordinated and dispatched logistical
plans daily to support efficient picking, packing, and shipping. Ensure barcode stickers are applied to items
before dispatch. Along with completing Invoice Printing and DO.
• SALES
Managed sales support email inbox, ensuring timely and professional responses to customer inquiries.
Coordinated communication between the sales team and clients, addressing product or service questions.
• TEAM LEADERSHIP & SALES OPERATIONS.
Monitored and guided the sales team by training new employees, providing direction, and ensuring
effective performance.
Maintained compliance standards and identified opportunities to enhance sales effectiveness and
operational efficiency.
• CUSTOMER SERVICE.
Delivered exceptional customer service by greeting shoppers, understanding their needs, and
assisting with product selection and purchases.
Supported the sales team in resolving complex customer concerns and warranty-related complaints.
• CASH & INVENTORY MANAGEMENT.
Managed daily cash handling and maintained accurate transaction records using Excel.
Performed monthly stock audits to ensure inventory accuracy and proper documentation.
• ORGANIZATIONAL

TEAM LEADERSHIP & SALES OPERATIONS.
Monitored and guided the sales team by training new employees, providing direction, and ensuring
effective performance.
Maintained compliance standards and identified opportunities to enhance sales effectiveness and
operational efficiency.
• CUSTOMER SERVICE.
Delivered exceptional customer service by greeting shoppers, understanding their needs, and
assisting with product selection and purchases.
Supported the sales team in resolving complex customer concerns and warranty-related complaints.
• CASH & INVENTORY MANAGEMENT.
Managed daily cash handling and maintained accurate transaction records using Excel.
Performed monthly stock audits to ensure inventory accuracy and proper documentation.
• ORGANIZATIONAL SKILLS.
Demonstrated excellent organizational and time-management skills in a fast-paced retail
environment, contributing to smooth daily operations.V