Ahoud Bukhamseen

Administer compensation and benefit plans.

Promote HR programs to create an efficient and conflict-free workplace.

Assist in development and implementation of human resource policies.

Undertake tasks around performance management.

Organize annual employee performance reviews.

Maintain employee files and records in electronic and paper form.

Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities.

Ensure compliance with labor regulations.

Assist in talent acquisition and recruitment processes.

Conduct employee on-boarding and help organize training & development initiatives.

Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise.

Preparing and updating employment records related to hiring, transferring, promoting, and terminating.

Explaining human resources policies, procedures, laws, and standards to new and existing employees.

Ensuring new hire paperwork is completed and processed.

Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.

Processing all personnel action forms and ensuring proper approval.

Provide consistent high quality travel services to all aspects of travel operations, i.e., e-ticketing, hotel booking and ground transport for employees undertaking business and home/rotational leave.

Travel Advisor: operate the Saudi Aramco aviation center, providing to the Aramcon employees a comprehensive travel services in domestic and international flights.

Fully experienced using the famous flight systems such as Terbo Saber & Amadeus. In addition using the SAP system to liaise and complete the flight booking.

Provide literature and information to clients concerning local, international, travel routes, fares and travel regulations.

Discuss client requirements and advise on suitable options.

Confirm bookings and notify clients of luggage limits, insurance, medical, passport, visa and currency requirements.

Issue tickets for travel, accommodation vouchers and all relevant documentation.

Assist with changes to travel arrangements and bookings where required.

provides customer service in several areas of Kanoo Travel business to increase the sales and revenue for the company, As well to the following:

Provide complex travel consultation with demonstration knowledge of domestic/international travel.

Marinating and excellent track records for effectively managing and growing corporate accounts.

Dealing with complicated customer itineraries with handling corporate customer orders.

Liaising with airlines regarding bookings and schedules.

As requested by the management, assigned me to operate kanoo travel office in the corporates location such as embassies and banks in order to provide immediate and smooth travel services to their staff.

Handling mega clients' travel accounts in the K.S.A. such as Samba Bank, SABB Bank, United Nations and all its related agencies with achieving approximately 200, 000 SAR as monthly travel tickets sales.



Achievements

Appreciation by General Manager of Kanoo Travel as the best corporate staff for the month of May 2011 for my commitment towards work and maintaining high customer satisfaction level.

Passed Kanoo Travel Exam with highest score 89%.

Working as Assistant sales support manager in Etihad Atheeb Telecom since November 2009. my duties are not limited to the following:

Maintaining data properly and combining data from various sources to generate an accurate result.

Review, verify, and assess applications and support documents in accordance with established guidelines to follow-up on missing or deficient information.

Relay and discuss status of application.

Provide administrative support to include the expediting and coordinating of incoming and outgoing documentation relative to admissions policy and procedural issues.

Respond to inquiries and investigate/resolve problems related to transactions handled by the department.

Serve as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems.