Head Of IT
Villa Mamas
Total years of experience :6 years, 1 Months
Responsibilities
● Manage (Ziro ERP, Foodics POS Frontend and Backend, Bayzat, Ziwo Call System, Food Aggregator, Office 365).
● Location Based Admin Role Manage
● Google Drive Manage
● Domain and webhosting related queries
● Website related support
● Google email related support
● Graphic design, art works, branding, logo
● Local POS machine support
● On store Payment card machine support
● Outlook setup in user machines / mobile phones or any handheld devices (pop /imap)
● Onsite Network configurations
● Onsite Firewall configurations
● ISP (internet service provider) related support tasks
● Windows or mac system issues
● Hardware support
● Printer support
● Software support
● On site training, Relocation support
● MS office or office 365 subscription or installation
● Patched software and installed new versions to eliminate security problems and protect data.
● Rethought plans for each design to devise lateral options filling unique market gaps.
● Enhanced real-world system operation by standardizing production and field installation processes.
● Setup network cabinet, cable organizer, patch panel and switch.
● PC troubleshooting / hardware-software and maintenance at head office.
● Setup and install in branches.
● IT Maintenance in branches.
● Installation / setup (network cabinet and components).
● Setup / installation iPad and apple tv (apple products) (pos, notifier, ds).
● Hardware Setup thermal printer, routers and modems.
● Setup cctv and cameras.
● Setup and installation attendance machine.
● Admin attendance machine fingerprint and CCTV management (admin).
● Perform inventory Management.
● Provide technical support on-site or via remote access.
Responsibilities
• Patched software and installed new versions to eliminate security problems and protect data.
• Rethought plans for each design to devise lateral options filling unique market gaps.
• Enhanced real-world system operation by standardizing production and field installation processes.
• Setup network cabinet, cable organizer, patch panel and switch.
• PC troubleshooting / hardware-software and maintenance at head office.
• Setup and install in branches.
• IT Maintenance in branches.
• Installation / setup (network cabinet and components).
• Setup / installation iPad and apple tv (apple products) (pos, notifier, ds).
• Hardware Setup thermal printer, routers and modems.
• Setup cctv and cameras.
• Setup and installation attendance machine.
• Admin attendance machine fingerprint and CCTV management (admin).
• Perform inventory Management.
• Provide technical support on-site or via remote access.
• Repairing Hardware malfunctions software issue and networking problems.
• Experience with apple products.
• Oracle NetSuite.
• Data Analysis.
• Spss Editing.
• Database Systems.
• CCTV Installation Networking.
• Microsoft Office.
• Management AutoCAD.
• Web Development.
• Account.
Responsibilities
• Install new software or hardware.
• CCTV Management.
• POS (Point of Sales) Management through internet and backend.
• Manage all the Software’s that’s the Employee needs according to company requirement.
• Internet and Access Point Management (Installation & Configuration).
• Bayan Book and Foodics Troubleshoot Management.
• IT Stock Management.
• Research and procure IT hardware and supplies.
• Participate in IT inventory asset management.
• Assist in backup and recovery of digital assets.
• Troubleshoot network issues.
• Create work logs.
• Process documentation.
• Configure phone systems.
• Serve as an escalation resource.
• Install video and audio conferencing.
• Install and configure new printers, copiers and other equipment.
• Provide and install cloud-based applications/services.
• Repair hardware.
• Attendance Management.
• Team Support like provide all ideas regarding Hardware’s and Software’s which is good for our company.
• Software Updates.
• Offer technical support to company staff and troubleshoot computer problems.
• Anticipate and report the cost of replacing or updating computer items.
• Implement security measures.
Responsibilities
• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
I am get a great knowledge in my field after completing my Master's Degree
I am get a great knowledge in my field after completing my Bachelor's Degree