Technical Support Manager
Chevron Lubricants Pakistan
Total des années d'expérience :13 years, 6 Mois
Developed suggestions for technical process improvements to optimize lubricants & Petrochemicals usage based on its chemical properties. Liaised between business and technology units to manage optimization. Gathered requirements and maintained communication between sales teams, clients and lubricants end users.
Communicated cross-functionally with technology leaders across analysis, lubricants testing, quality assurance, deployment and support sales teams on project execution.
Responded to Quality Control concerns and conducted Chemical
testing of Lubricants through basic lubricants technicalities.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Served as primary point of contact for support relating to lubricants selection and products.
Production process control and optimization to analyze feasibility, design, operation and performance of equipment, components, and systems. Read and interpreted blueprints, technical drawings, schematics, and computer -generated reports.
Prepared action plans for problematic processes and production equipment.
Coordinated sampling and analysis tasks to verify quality of finished
products.
Understanding of production process, design, operation and performance of equipment, components, and systems.
Reading and understanding technical drawings, schematics, and computer-generated reports.
Understanding of pipeline design, equipment specification and process.
Chemical Engineering with specialization in Oil & Gas and Industrial process design and control.
Matriculation