Ahsan Zahid

Joined as an Intern and then as an Amateur Aviation Consultant:
-Conducted ‘Passenger Facilitation Research Project’ at Allama Iqbal Intl Airport, Lahore with an official report to CAA (Civil Aviation Authority), identifying the current reasons for the delay and devising the strategy for the future, keeping in view the Passenger Facilitations & Expectation.
-Devised the ‘Marketing & Selling Strategy’ for Aero- AT3 Aircraft in MENA & Pakistan & Presented this Strategy to a Greek Potential Investor
-Proposed & Presented “Rawalakot Air Safari” Project Proposal
-Proposed and launched “Air Travel Needs Analysis” on GMS Group Company
-Wrote displayable website marketing content for Aviation Websites.
-Offered Air Indus a Marketing Proposal
-Invigilated B1/ B2 Examinations
-Devised how PBN can result in reduced Bird strikes for 1st Bird Strike Conference & FOD Prevention Runway Safety Conference
-Edited and managed the different email and website content for the company
-Proposed In-flight Entertainment Proposal
-Launched HRM and TNA (Training Need Analysis) on IAT (Institute of Aviation Technology)
-Entrepreneurship Research on Business Success and assisted new start-up companies

A hand on live exposure of all of the departments of CAA.
Close coordinated work with Complaint Cell of CAA.
Orientation and Practical Acclimation to the Airport environment and an insight into all of the functions that are served by CAA in governing all the airports of the country.
=>Acclimatized to the IMS (Integrated Management System) department of CAA at Lahore Airport getting well versed with its working on the International Quality and Safety Standards such as: QMS ISO 9001: 2008, OHSAS 18001: 2007, ISO 14001: 2004, ICAO SMS Doc: 9859.
=> Developed a good understanding of the IMS Standards Documentation & Regulatory Framework, on which an interactive session with the supervisors and departments head allowed for extended discussions while delivering official presentations reflecting my understanding of the department and global standards of IMS, ICAO & ISO.
=> Observed in detail the typical functioning of the HR department while developing questions on how the HR System & Policies are embedded by an Airport Authority.
=> Interviewed veterans HR specialists responsible for all of the HR functions such as Recruitment & Selection, Leave Methodology, Compensation, Remunerations and etc that are governed by 1982 act of Civil Aviation Authority.
=>Got well oriented and practically experienced in action the Export Cargo Handling Procedures, type of shipments, type of cargo, the type of ULD’s, Shippers and Consignee limitations, Role of Cargo Agents, Generation of the pre flight manifest and etc.
=> On CAA’s instruction, physically visited Walton Aerodrome (OPLH) where Lahore Flying Club & Hybrid Flying schools are located to understand the GA (General Aviation) view point on CAA’s Airworthiness department.
=> Acclimated to the basic working of the nerve cell of Civil Aviation Authorities’ AISO (Aeronautical Information Service Provider) and Pre Flight Information Unit Cell by in depth study of the AIP (Aeronautical Information Publication), understanding ANS (Air Navigation Services) of Pakistani Airspace in extensive detail with chart reading attuning further Airspace Classes, Aerodromes in Pakistan and there types, Runway lengths, ICAO codes and etc.
=>Paid live inspection visits to the Domestic & International Departure & Arrival Lounges to witness the maintenance and available space in the lounges and concourse halls while working closely with the Passenger Feedback & Suggestion Cell
=> Monitored complaint handling softwares, manual and automatic record, complaint follow- up, complaint entry, passenger concerns, how to deal up the matter and all the aspects related from Passengers Facilitation’s View Point
=> Witnessed the duties that a Flight Operation Officer performs using the softwares such as Airport Connect an etc. I also listened to the live Pilot ATC communication as a notification to the FOO to handle the flight and practically witnessed the ground handling of the Emirates flight while using Ground Handling Agency Manuals and etc.