Ahtesham Syed, Technical Support Engineer (L2)

Ahtesham Syed

Technical Support Engineer (L2)

Embee Software PVT. LTD. a partner of WIPRO INFOTECH

Location
India
Education
Bachelor's degree, INFORMATION TECHNOLOGY
Experience
10 years, 9 Months

Share My Profile

Block User


Work Experience

Total years of experience :10 years, 9 Months

Technical Support Engineer (L2) at Embee Software PVT. LTD. a partner of WIPRO INFOTECH
  • India - Mumbai
  • My current job since September 2014

• Providing vendor support to TNT INDIA PVT. LTD.
• Maintenance of Assets and its record.
• Installing Operating Systems and Software’s.
• Troubleshooting Personal Computers and Laptops.
• Installing and Configuring Lotus Notes.
• Updating SEP Antivirus.
• Installing and Configuring Local and Network Printers.
• Providing Technical Support by Remote Access.
• Configuring Citrix neighborhood program.
• Troubleshooting Networking Issues.
• Configuring MWW Scanners.
• Networking and Troubleshooting Windows Network Issues.

Hardware Engineer at Sunray Services
  • India - Mumbai
  • June 2013 to July 2014

• Assembling Personal Computers.
• Installing Operating Systems and Software’s.
• Troubleshooting Personal Computers and Laptops.
• Networking and Troubleshooting Networking Issues.
• Peripherals Marketing.

Education

Bachelor's degree, INFORMATION TECHNOLOGY
  • at BNCOE PUSAD DIST YAVATMAL
  • May 2013
Diploma, COMPUTER TECHNOLOGY
  • at TTN AKOLA
  • May 2010
Diploma, HARDWARE AND BASIC NETWORKING
  • at BOSTON COMPUTER INSTITUTE-AKOLA
  • May 2008
High school or equivalent, SSC
  • at USMAN AZAD URDU HIGH SCHOOL-AKOLA
  • March 2006

Specialties & Skills

PC Networking
Microsoft Office
Desktop Hardware
HARDWARE AND NETWORKING
Linux Basic
Oracle 9g

Languages

English
Intermediate
Urdu
Intermediate
Hindi
Intermediate
Marathi
Intermediate