عايدة Bezarediet

SEPA Cyber Technologies is a FinTech company, part of a Multinational Group operating in over 32
countries. They offer innovative, modular and scalable IT solutions to the banking & financial, governmental, and retail sectors.

Major Responsibilities
• Develop and implement product strategies consistent with company vision
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
• Work with senior management to create product plans and roadmaps
• Lead product managers and coordinate cross-functional teams
• Produce and review product requirements documents (PRD)
• Ensure products and releases are launched correctly and on schedule
• Make creative recommendations to expand product base and vision
• Suggest ways to track product use and impact on end users
• Incorporate feature requests into product roadmap
• Groom and prioritize backlog
• Develop user stories and define acceptance criteria
• Set sprint goals
• Write acceptance tests
• Plan releases and upgrades
• Determine, Project and Analyze commercial viability of the product.
• Follow progress of work and address production issues during sprints
• Analyze preferences and requests of end users

Achievements I have created processes for bringing new customers on board, encompassing registration, verification, and account activation. My experience spans both B2B and B2C clients, involving the verification of KYC and CYB elements. I have also been involved in post-verification workflows. Additionally, I have worked on backoffice administration procedures for our clients, including the customization of our services. I have undergone training in Domain Driven Design and I am currently focused on becoming a domain expert, as well as enhancing my skills in storytelling and design restructuring.

Input Output Global (IOG) is a technology company pre-eminent in engineering and research in blockchain structures. Best known for the Cardano blockchain platform and its cryptocurrency ADA

Major Responsibilities

• Understanding the Cardano blockchain platform and roadmaps and partnering on requirement gathering with a Project Manager
• Working with engineering teams to create requirements around key initiatives and help prioritize the backlog based on these requirements
• Participate in converting business requirements into executable Jira Initiatives, Epics, and stories
• Participate in existing meetings that include Standups, Weekly scrum Planning and retrospectives
• Develop and verify UATs on behalf of the client
• Create and manage documentation and reports for work breakdowns through our systems
• Support documentation of our infrastructure stack, including architecture, data flow, and auditing
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations
• Review and audit business requirements to technical design and configurations
• Develop an understanding of masterys users and act as an advocate for their needs
• Analyze complex ideas or proposals and build a range of meaningful recommendations for future work on our roadmap
• Use data and insights to inform conclusions and support decision-making and develop a point of view on key trends, and how they impact clients
• Work with marketing department in translating technical details into benefits for the user
• Evaluate studies in competitive analysis and develop a go-to-market strategy, customer journey and partner decks

Achievements

We developed a blockchain-based self-sovereign identification solution for the Ethiopian Ministry of Education that enables students to own their educational data and share their credentials with anyone they wish. I also implemented a product readiness checklist for internal IO products (Lace Digital Wallet, Sidechain for Cardano blockchain, Project catalyst- an innovation engine, DiFi projects, Self-Sovereign identity - Atala Prism...) in order to identify which internal IO products are ready for commercialization and to help employees in IO become knowledgeable specialists in selling products wisely. As a BA in the commercial division, I collaborated with the product team to create sales toolkits and go-to-market presentations to help the commercial team draw in partners.

John Snow Inc is a non-profit organization that focus on public health management consulting and research organizations dedicated to improving the health of individuals and communities in the US and around the Globe.

Major Responsibilities

• Lead the implementation of products
• Design, test and document programs that meet user requirement
• Evaluate user requests and modify existing or create new reports
• Work with users to understand business process and needs
• Write flow chart, diagrams and logical steps for coding to be processed by developer team
• Install, test and monitor programs and performance
• Analyze, review and alter programs to increase operational efficiency and to adopt new requirement
• Develop and implement test plans
• Analise, detect, identify and correct technical problems and deficiencies
• Interpret data and analyze result
• Develop and implement data collection system and other strategies to optimize data quality
• Filter and clean data and review system reports, print outs and performance indicators to locate and correct code problems
• Prepare instruction manual for and documentation for the new features or system
• upgrades
• Perform other duties as assigned

Achievements

We launched three projects, one of which is MFR for the Ministry of Health. It keeps track of every medical facility in Ethiopia. The other, known as i- License, is for the Ethiopian Food and Medicine Authority. Creating certificates of competency for import, export, and manufacturing facilities is the purpose of this. Ive also worked on Dagu which is the largest logistics management system for Ethiopian healthcare facilities, which keeps track of pharmaceutical and medical equipment from the instant it is purchased and kept until it is supplied to patients and facilities. The most important ability I acquired would be how to collaborate with many individuals and dynamically changing requirements. Additionally, Ive improved my ability to organize and prioritize my work.

EQOS Global is Ethiopias first foreign-owned business process outsourcing company which provides remote outsourced services to clients all over the world. The Company specializes in providing data entry services and digitalization.

Major Responsibilities

• Identify new market opportunities
• Complete concept-testing for new products
• Perform extensive market research
• Determine brand perceptions and reputations
• Identify positive financial outcomes to increase profitability
• Create databases and capture market data.
• Manage CRM Software like HubSpot, Bitrix24
• Analyze competitors
• Generate reports that analyze competition and customers.
• Offer insights about product potentials
• Set-up marketing software to manage clients
• Manage Sales and Marketing team
• Teach staff how to use software
• Social media management
• Set up office equipment for use like laptop, scanners, …
• And other tasks as required

Achievements

Since EQOS is a new company, it taught me how to build up database from scratch and reach clients all over the world. Also setting up the different account for the company for marketing purposes taught me how to build and analyses market around the globe.

Info Mind Solutions PLC (Ethiojobs) is a Human Capital Solutions provider in Africa. They provide posting service to over 500 organizations, career counseling services to job seekers, personnel management, recruitment service and Human Capital consultancy services.

Major Responsibilities

• Meeting with clients to discuss about Ethiojobs Services like posting and recruitment and advising them which to choose
• Handling calls from clients and job seekers and meeting their needs
• Managing clients accounts like posting, editing, account information etc
• Follow up with payment collection
• Managing renewals of Ethiojobs subscription
• Assisting HR business partners in recruitment project
• Long listing & short listing for a specific project including scheduling interviews and participating in interviews
• Assisting HR business partners in interviews and writing reports
• Headhunting candidates for different projects from different sources
• Screening large number of CVs and ensure that applicant have appropriate qualifications for the positions they are applying
• Organizing, participating and facilitating in job fairs
• And other tasks as required

Achievements

Working at Ethiojobs has helped me develop abilities in teamwork, effective communication, customer relationship management, recruiting, and time management for juggling several duties. I also acquired bargaining and headhunting skills.

Kaymu (Jumia) is an online marketplace where people meet and make sales transactions, buying or selling. Kaymu is an easy and free platform where people in Ethiopia can discover a wide selection of products and have a fantastic shopping experience with the best prices and a wide selection of products to choose from.

Major Responsibilities

• Manage sellers account
• Negotiating a good deal on their products so they get order
• Teach them how the site works so they can manage it themselves
• Uploading products on their accounts and making sure that product in in stock
• Working all gross orders turn to net
• Working on weekly deals and seasonal campaigns to increase conversion rate
• Quality control for the website.
• Making sure that items are delivered to the buyer in perfect condition.

Achievements

Good negotiation skills, marketing knowledge, logistical strategies, the ability to establish trusting relationships with clients, good communication skills, organizational and multitasking skills, and most importantly, the ability to keep up with dynamic changes in the companys working structure, are the skills that I have developed while working at Kaymu.