Senior IT Manager
Focus softnet Qatar WLL
مجموع سنوات الخبرة :19 years, 7 أشهر
Responsibilities:
• Strategic Planning and business alignment.
• Responsible for program budgeting.
• Responsible for running Complex programs and projects, which includes handling tasks that re involved in designing and development as well as production.
• Undertaking strategy creation for contingency planning and risk mitigation.
• Responsible for planning and Scheduling project goals, milestones and deliverable.
• Defining requirements and planning the project cycle deployment.
• Defining resources for project and program implementation.
• Identifying and solves project issues effectively.
• Oversee and direct the project technical team and manage conflicts within the different group.
• Development of RFP (Request for Proposal) for external Services.
• Performing team assessment and evaluation and maintaining project and technical documentation.
• Monitoring day to day software/hardware support for the users.
Responsibilities:
Maintains quality service by establishing and enforcing organization standard.
• Enforcing information technology strategies, policies, identifying problems, anticipating requirements.
• Accomplishes financial objectives by forecasting requirements, defining an annual budget, executing operations as per the present budget and analyzing variances to ensure cost effectiveness.
• Implementation and support of COINS(ERP).
• Coordinate with business users and vendor/developer for inclusion of new future and changes in system and monitoring day to day software/hardware support the users.
• Adept in building strong relationship with IT Staff, Customer, Vendor and third-party contractors and analysis of problem identified and implement a solution in adherence to the company policies and user satisfaction.
• Implementation of labors and staff Time &Attendance System Across the group, including biometric e-gate System.
• End to End Accountability of setting up IT infrastructure, Services and System.
• Responsible for managing support for specialized construction industry applications such as Primavera, AutoCAD, CCS-Candy etc.
• Responsible for higher level of support for escalated issues on Systems and SQL Server administration.
Responsibilities:
• Managing the Sales, IT and Marketing Team, training the team with the technical and Functions accept of the Product and Application Services.
• Presenting the product and Application Capabilities and Strength in an impressive manner to achieve the right impact on the clients and custom catering to the company profile to the clients for easy assessments by clients.
• Maintaining the good Business relationship between Clients, partners, and Business Alliance.
Developed and executed the plan for research & cold calling according to geography, Vertical defined, Market Research, Lead Generation involved in cold calling, E-mail, campaigns,
• Develop and incorporate pricing sales and sales channel creations, product development of Customer Services, Cost reduction, technology strategies facilities, delivery the product and support end to end process.
• Customer Experience including inbound and outbound customer services receivables/collections and network repair operations by more than 40 employees devises and implementing Business process outsourcing methodologies to provide enhanced service at a lower cost.
• Involving with technical team for the development of the project for add/remove of features of the project process status. Involved in sending weekly status report of the project to the client and taking the suggestion on the development of the project
• Negotiate and liaise between business teams, technology teams, and support teams.
• Deliver cost effective, high performance technology solutions.
• Worked with users and stakeholders to analyse and validate requirements.
• Manage project through status meetings, weekly reports, identifying risks, and tracking issues.
• Designed, developed, and deployed business intelligence applications.
• Making Commercials offers depending on the Systems Study and Licensing Requirement, negotiating orders, AMC, Relationship-Management, CRM, and Extending Business Ties for future returns.
• Self-starter, good communication & analytical skills, exceptionally market research, well organized, a goal-oriented worker with the ability to work under pressure.
• Consulting the key decision makers & Heads of Departments to convert the Opportunity into a yielding prospect, account mapping with a hierarchical approach.
• Worked with business intelligence and data warehousing tools, worked with users and stakeholders to analyse and validate requirements.
Responsibilities:
Area of specialization
Marketing, Solutions Sales, Inquiry Generation, Bid Evaluation, order contract negotiation, pre-sales, delivery management, product sourcing, post-sales, CRM and trading.
Contract Showcase
1 years-extendable contract in excess of US $1 Million for installation of brandy identification software & systems all over the kingdom with large potential returns with Saudi Armco against much larger players, generated the lead for an ERP implementation in a large scale and famous packaging industry in Jeddah, KSA, contract exceeding, US $1/2 Million mark.
Specialization on It with add on subject DB and AI
Full time degree in B.E specialization in Computer science Technology . in final year. in final year project me and my team honored by university and college for one of the best project on banking security process.
i had completed one the renowned college as full time specialized in MPCS.
PGDCA diploma course