Aile Miras, Assistant Manager

Aile Miras

Assistant Manager

Moi Bella Beauty Lounge

البلد
البحرين - المنامة
التعليم
بكالوريوس, Nursing
الخبرات
9 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 5 أشهر

Assistant Manager في Moi Bella Beauty Lounge
  • البحرين - المنامة
  • أشغل هذه الوظيفة منذ ديسمبر 2019
Receptionist
  • أشغل هذه الوظيفة منذ يوليو 2017

Answers questions about organization and provides callers with address, directions, and other information.
•Booking an appointment.
•Assisting new people around.
•Daily Sales Report
•Report any maintenance issues immediately.
•Full fill all reasonable requests from clients to ensure their comfort, satisfaction.
•Cashiering
•Answering inquiries

Receptionist في Maison De Joelle
  • قطر
  • فبراير 2015 إلى يوليو 2015

To give effective Customer Service work, responsibilities and skills to understand the concerns of the client.

Duties and Responsibilities:

•Answers questions about organization and provides callers with address, directions, and other information.
•Booking an appointment.
•Assisting new people around.
•Monitoring supplies stuffs, orders, receives, and maintains office supplies.
•Daily Sales Report
•Report any maintenance issues immediately.
•Full fill all reasonable requests from clients to ensure their comfort, satisfaction.
•Cashiering
•Answering inquiries
•Administration work.

Receptionist في Hammer Gym Company Industry: Fitness and Body Building
  • الإمارات العربية المتحدة
  • أغسطس 2013 إلى يناير 2013

To give effective Customer Service work, responsibilities and skills to understand the concerns of the client.

Customer Care Agent في Belo Medical Group Company Industry: Intelligent Beauty Skin Solution, Inc
  • الإمارات العربية المتحدة
  • أكتوبر 2011 إلى يوليو 2011

Give a good understanding of the tasks, responsibilities and skills involved in customer service work.

Duties and Responsibilities:


•Receives Inbound call
•Outbound call ( for booking an appointment)
•Assist patients inquiries
•Answer phones professionally
•Research required information using available resources
•Handle and resolve patients complaints
•Provide patients with product and service information
•Identify and escalate priority issues
•Route calls to appropriate resource
•Follow up customer calls when necessary
•Record details of inquiries, comments and complaints
•Keep records of patients interactions and transactions

Customer Service Officer في Monarch Insurance Company Inc. Company Industry: Insurance Company/ Call Center
  • الإمارات العربية المتحدة
  • فبراير 2009 إلى فبراير 2011

Receiving calls regarding their claims, assisting over the phone, monitoring time to time.


Duties and Responsibilities:

•Receives Inbound call
•Assist clients claims
•Answer phones professionally
•Respond to customer inquiries
•Research required information using available resources
•Handle and resolve customer complaints
•Provide customers with product and service information
•Identify and escalate priority issues
•Route calls to appropriate resource
•Follow up customer calls when necessary
•Complete call logs
•Complete call reports

and
  • إلى

Answers questions about organization and provides callers with address, directions, and other information.
•Sell memberships.
•Assisting new people around.
•Check people/Member in.
•Monitoring gym supplies stuffs, orders, receives, and maintains office supplies.
•Monitoring the Machines.
•Monthly Sales Reports, Daily Sales Reports
•Give basic exercise.
•Report any maintenance issues immediately.
•Full fill all reasonable requests from clients to ensure their comfort, satisfaction and safety.

الخلفية التعليمية

بكالوريوس, Nursing
  • في De Ocampo Memorial College
  • مايو 2007
بكالوريوس,
  • في NursingDe Ocampo Memorial CollegeDe Ocampo Memorial College
  • مايو 2004

courses: Vocational Diploma / Short Course Course: Caregiver Course

بكالوريوس,
  • في NursingDe Ocampo Memorial CollegeDe Ocampo Memorial College
  • مايو 2004

courses: Vocational Diploma / Short Course Course: Caregiver Course

Specialties & Skills

ATTENTION TO DETAIL
CUSTOMER RELATIONS
CUSTOMER SERVICE
MICROSOFT OFFICE
RECEIVING
RESEARCH
TELEPHONE SKILLS