Aile Miras, Assistant Manager

Aile Miras

Assistant Manager

Moi Bella Beauty Lounge

Location
Bahrain - Manama
Education
Bachelor's degree, Nursing
Experience
9 years, 4 Months

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Work Experience

Total years of experience :9 years, 4 Months

Assistant Manager at Moi Bella Beauty Lounge
  • Bahrain - Manama
  • My current job since December 2019
Receptionist
  • My current job since July 2017

Answers questions about organization and provides callers with address, directions, and other information.
•Booking an appointment.
•Assisting new people around.
•Daily Sales Report
•Report any maintenance issues immediately.
•Full fill all reasonable requests from clients to ensure their comfort, satisfaction.
•Cashiering
•Answering inquiries

Receptionist at Maison De Joelle
  • Qatar
  • February 2015 to July 2015

To give effective Customer Service work, responsibilities and skills to understand the concerns of the client.

Duties and Responsibilities:

•Answers questions about organization and provides callers with address, directions, and other information.
•Booking an appointment.
•Assisting new people around.
•Monitoring supplies stuffs, orders, receives, and maintains office supplies.
•Daily Sales Report
•Report any maintenance issues immediately.
•Full fill all reasonable requests from clients to ensure their comfort, satisfaction.
•Cashiering
•Answering inquiries
•Administration work.

Receptionist at Hammer Gym Company Industry: Fitness and Body Building
  • United Arab Emirates
  • August 2013 to January 2013

To give effective Customer Service work, responsibilities and skills to understand the concerns of the client.

Customer Care Agent at Belo Medical Group Company Industry: Intelligent Beauty Skin Solution, Inc
  • United Arab Emirates
  • October 2011 to July 2011

Give a good understanding of the tasks, responsibilities and skills involved in customer service work.

Duties and Responsibilities:


•Receives Inbound call
•Outbound call ( for booking an appointment)
•Assist patients inquiries
•Answer phones professionally
•Research required information using available resources
•Handle and resolve patients complaints
•Provide patients with product and service information
•Identify and escalate priority issues
•Route calls to appropriate resource
•Follow up customer calls when necessary
•Record details of inquiries, comments and complaints
•Keep records of patients interactions and transactions

Customer Service Officer at Monarch Insurance Company Inc. Company Industry: Insurance Company/ Call Center
  • United Arab Emirates
  • February 2009 to February 2011

Receiving calls regarding their claims, assisting over the phone, monitoring time to time.


Duties and Responsibilities:

•Receives Inbound call
•Assist clients claims
•Answer phones professionally
•Respond to customer inquiries
•Research required information using available resources
•Handle and resolve customer complaints
•Provide customers with product and service information
•Identify and escalate priority issues
•Route calls to appropriate resource
•Follow up customer calls when necessary
•Complete call logs
•Complete call reports

and
  • to

Answers questions about organization and provides callers with address, directions, and other information.
•Sell memberships.
•Assisting new people around.
•Check people/Member in.
•Monitoring gym supplies stuffs, orders, receives, and maintains office supplies.
•Monitoring the Machines.
•Monthly Sales Reports, Daily Sales Reports
•Give basic exercise.
•Report any maintenance issues immediately.
•Full fill all reasonable requests from clients to ensure their comfort, satisfaction and safety.

Education

Bachelor's degree, Nursing
  • at De Ocampo Memorial College
  • May 2007
Bachelor's degree,
  • at NursingDe Ocampo Memorial CollegeDe Ocampo Memorial College
  • May 2004

courses: Vocational Diploma / Short Course Course: Caregiver Course

Bachelor's degree,
  • at NursingDe Ocampo Memorial CollegeDe Ocampo Memorial College
  • May 2004

courses: Vocational Diploma / Short Course Course: Caregiver Course

Specialties & Skills

ATTENTION TO DETAIL
CUSTOMER RELATIONS
CUSTOMER SERVICE
MICROSOFT OFFICE
RECEIVING
RESEARCH
TELEPHONE SKILLS