Account Manager/Client Acquisitions
Meltwater Group
Total years of experience :5 years, 1 Months
Responsible for onboarding, training, and success of select client accounts by resolving a variety of client
inquiries and liaise with technical support, engineering, and various support and analyst teams.
* Of 1000+ employees, recognized company wide in top 5% for achieving over 200% of monthly quota.
* Build traditional and social media dashboards based on specific metrics established by the client
to monitor success of marketing campaigns, objectives, and digital media and commutations strategies.
* Extract communications and marketing insights to interpret raw data to customize visual models,
uncovering insights and reliable trends for communication reports to C-suite, VPs and Directors.
* Speak with a wide range of organizations, including universities, government departments and Fortune
500 companies. Completing entire sales process with C-Level Executives, directly pitching company’s
suite of services.
* Elected to increase company culture by planning, organizing, and executing cultural awareness events.
Responsible for the overall success and daily operations by applying operational policies and
procedures designed to accommodate the growth and objectives of the organization.
• Develop and implement traditional and digital marketing strategies to increase revenue through
services and retail. This included, but not limited to charity events, community partnerships, market
research and media placements.
• Responsible for the success of client relations and financial operations by managing client
generation and retention, client membership management, payroll, accounts receivables.
• Developed company standard operating procedures brand wide, including; employee training,
management, and staff manuals.
• Responsible for recruitment, training, education, management and discipline of all staff within the
company. Managing teams who are highly qualified, client-oriented and committed to achieving and
exceeding company goals by providing consistent customer service and exceptional experiences to
all clients.
* Exceeded 100% of quota during my career. Generating new contracts and clients while acquiring
new sales from services, upselling various product lines and retaining existing clientele.
* Designed clients personalized programs to maximize workout efficiency, improve fitness, increase
stamina, and improve overall sense of well-being through client personal goals and nutritional
coaching.
* Coached adult boot camps and fitness classes to improve health while developing dynamic and
functional exercises promoting a healthy community lifestyle.
* Collaborated in the development of exercise and dietary supplements, while recommending and
maintaining a strict guideline of recognized nutritional parameters.
* Taught regimented spin classes based off company curriculum and previous educational standards.
Performed exercise assessments and acquired pre and post vitals throughout procedures.
* Preformed and interpreted electrocardiogram (ECG) readings to detect cardiac inconsistencies,
assessing abnormalities in the vasculatory system.
* Create, administer and monitored exercise program designs specific to each patient overseen by
Cardiologist.
* Studied and advised nutritional intake of cardiac rehab patients under the supervision of the Clinical
Dietician.
* Supported patients throughout duration of appointment to ensure a quality and satisfactory
experience.
Earned and saved an excess of funds to manage a year-long trip from June 2011 - July 2012 through
Australia, New Zealand, India, Southeast Asia, China, Alaska and the western United States, while
creating innovative travel solutions to extend the trip from obtained resources.
* Volunteered with local communities, including the Maori restoration project in Maketu, New Zealand
during the Rena oil spill within the Astrolabe Reef.
* Developed and adhered to a strict budget, which was periodically reviewed and adjusted as new needs
arose by negotiating and improving communication skills via daily interactions with people of various
cultures.
* Developed a well-honed sense of adaptability and resilience in twelve months of travel through various
countries, cultures, and climates.