Customer Service Representative
IRAN INSURANCE
Total years of experience :5 years, 4 Months
>meeting and greeting clients and visitors to the office.
>Typing documents and distributing memos.
>Supervising the work of office juniors and assigning work for them.
>Handling incoming/outgoing calls, correspondence and filing.
>Faxing, printing, photocopying, filing and scanning.
>Organizing business travel, itineraries, and accommodation for managers.
>Monitoring inventory, office stock and ordering supplies as necessary.
>Updating and maintain the holiday, absence and training records of staff.
>Responsible for purchase orders.
> Raising of purchase orders and invoice tracking.
>Creating and modifying documents using Microsoft Office.
>Setting up and coordinating meetings and conferences.
>Involvement in social medical implementation.
• Answering all incoming call/ emails and re-routing them to relevant parties.
• Meeting and greeting visitors ensuring they are signed in and inducted.
• Opening, distributing, collecting and taking the post.
• General administration duties, photocopying, filing etc.
• Dealing with inquiries at the reception.
• Data entry onto internal systems.
• Reporting any problems to the office manager.
• Ensuring that the reception area is tidy and clutter free.
• Monitoring stationary stock and reordering when required.
• Operating a computer system and switchboard.