Aimen Nsiri

« HRD Certified Jewellery Consultant » got position of Store Manager from January 2020:

 Analyze the business, propose and implement action plans to improve results, generate sales for each product category
 Demonstrate sales leadership for staff and set performance targets for team and individual with relevant KPIs
 Be aware of local trading environment and its impact on our sales, including competitors' trading activities
 Manage customer service quality, to meet client s expectations by offering excellent customer service standards
 Motivate employees to maximize team spirit, promote teamwork and maintain harmonious staff relations
 Identify individual and team training needs to develop Talents and communicate these needs to HR Department

 Supervise the activities of sales representatives and team in order to meet sales target
 Participate in the interviewing, hiring, and training of sales staff
 Address issues bordering on pricing, delivery of goods/services, and resolution of customer complaints
 Oversee the stocking and inventory of goods to ensure timely supply of order
 Ensure the welfare of employees, and that their concerns are noted and addressed
 Maintain an updated knowledge of company’s goals, vision, and values to ensure appropriate prioritizing
 Collaborate with sales management to plan and develop effective sales strategies and to also set goals and targets
 Perform administrative tasks of transaction recording, filing, and inventory
 Maintain contact with clients in order to create a good working relationship that fosters increased sales and customer base
 Assist sales managers in the planning and organization of periodic sales meetings
 Monitor the performance of sales staff to spot work areas that require improvement
 Recommend and implement training programs for sales reps and team to improve their work efficiency
 Dress up professionally according to company’s requirements
 Display and explain company products/services to potential clients to influence purchase
 Ensure adherence to the work policies, ethics and regulations.

 recruiting, training, supervising and appraising staff
 managing budgets
 maintaining statistical and financial records
 dealing with customer queries and complaints
 overseeing pricing and stock control
 maximizing profitability and setting/meeting sales targets, including motivating staff to do so
 ensuring compliance with health and safety legislation
 preparing promotional materials and displays

 Oversee the development of business plans and strategies by a sales department
 Analyze and survey sales territories to make proper adjustments where necessary
 Oversee the interviewing, hiring, and training of sales staff
 Ensure sales personnel adhere to company policies, rules, and regulation
 Assign sales territories and quota to sales units and representatives
 Conduct sales forecast to determine company financial objectives and target market for a product/service
 Prepare and submit annual budgets to company executives for approval
 Monitor the performance of sales employees and provide the necessary guidance to improve efficiency
 Motivate and support sales teams to achieve set goals/targets
 Organize conference calls/meetings during which sales activities are discussed and appropriate decisions taken

 recruiting, training, supervising and appraising staff
 managing budgets
 maintaining statistical and financial records
 dealing with customer queries and complaints
 overseeing pricing and stock control
 maximizing profitability and setting/meeting sales targets, including motivating staff to do so
 ensuring compliance with health and safety legislation
 preparing promotional materials and displays

Freelance

* Monitor the action teams for the proper functioning
* Discuss the employment contracts of duration works terms & commission.