Coordinator
Accenture
مجموع سنوات الخبرة :1 years, 9 أشهر
Process the service requests tickets assigned by Space Helpdesk Coordinator and ensure that processing is within the assigned SLA.
•Conducts inquiry with the requestor and identify if request requires BU approval.
•Reassigns requests when they are supposed to be assigned to another group.
•Act as an information center for queries regarding services offered by Space Management Team.
•Determine time frame of request and follow up on “pending” status when warranted
•Conducts post movement during weekend for big project movements, guided with standards checklist used by Space Inventory Asst./Lead.
•Adhere to PDC policies on security with regards to usage of Accenture assets such as IT equipment, information assets etc.
•Issue Temporary Visitor Badge to all clients and Foreign Visitors
•Delivered high performance to customers, visitors or guest.
Recruiting and staffing logistics;
•Organizational and space planning;
•Performance management and improvement systems;
•Organization development;
•Employment and compliance to regulatory concerns and reporting;
•Employee orientation, development, and training;
•Policy development and documentation;
•Employee relations;
•Compensation and benefits administration;
•Employee safety, welfare, wellness and health; and
•Employee services and counseling.
Assist with auditing of various payroll data entry (adjunct contracts, medical/dental deductions, timesheets).
•Sick Leave & Vacation -- mid-year eligibility notification and monthly maintenance.
• Assist with ensuring compliance with federal/state payroll regulations.
•Assist with payroll maintenance for COPA apprenticeship program.
•Monthly bus pass distribution.
•Work out staff modifications such as direct deposit, tax withholding, garnishments, liens, etc as required.
•Offer support in tracking of staff leaves of absence, supervising payment and necessary documentation for each staff.
Participating in recruitment efforts.
•Posting job ads and organizing resumes and job applications.
•Scheduling job interviews and assisting in interview process.
•Ensuring background and reference checks are completed.
•Preparing new employee files.
•Overseeing the completion of compensation and benefit documentation.
•Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.).
•Conducting benefit enrollment process.
•Administering new employment assessments.
•Process End to End Recruitment
EDUCATIONAL BACKGROUND: •College:
No. 9 Central Avenue,
courses: Branches Extension