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Aisha Al-Khamees, Human Resources Manager

Aisha Al-Khamees

Human Resources Manager·Souq Waqif Boutique Hotels

Qatar

Bachelor's degree, International Hospitality Management

Work experience

Total years of experience: 14 years, 0 months

Human Resources Manager

June 2014 - September 2018

Souq Waqif Boutique Hotels

Qatar

June 2014 - September 2018

 Managing the recruitment cycle for sourcing the best talent from
diverse sources after identification of manpower recruitments for
new and existing department.
 Work closely with the HR team on recruitment process as per the
organizational budgets and requirements and ensuring that the
correct recruitment and selection procedures are adhered to.
 Design the successful recruitment events and recruitment trips to
meet the organization requirements and strategy.
 Plan and implement a recruitment marketing and employer
branding.
 Providing specialist information and guidance to employees and
Department Heads on HR policy, practice & employment law.
 Carrying out Inductions / Employee Orientations program to fresh
recruits to foster positive attitude toward organizational objectives
 Conducting performance management workshops and trainings to
HOD’s and supervisors as per the corporates guidelines & ensure
the implementation of performance management system annually.
 Conduct Talent review meeting with corporates and all the leaders
quarterly as per the succession plan of leaders.
 Conduct the training and development program in line with the
departmental requirement organized by Quality manager.
 Enhance employee relation practices to construct a positive
relationship between employee and organization plus promote a
high level of satisfaction to boost employee motivation and drive.
 Develop effective change and Employee engagement strategy to
enhancement the engagement through activities across the
service line.
 Managing KPI’s in Success factors systems regularly and providing
feedback on HOD’s to corporate office quarterly.
 Managing the annual salary review process for the company as per
the departmental KPI’s and prepare reports for corporates office.
 Reduce the turn over and meet the employee retain KPI’s as per
corporates guidelines.
 Ensuring that all company policies and procedures are up to date
in line with current employment law.
 Effectively completed re-branding of all HR SOP’s, Policies and
Employee hand book with in the dead line.
 Managing pay-roll operations, preparing monthly, weekly reports
and developing HR policies as per organizational requirements.
 Work on HR Activities and events Calendar and manage all the HR
Events and activities for the employees.
 Responsible of handling all aspects of HR and responding to day-
to-day HR related queries to managements and employees.
 Keeping up to date with legal developments and Qatar labor law.
 Investigating issues, disciplinary actions and employee’s grievance
matters.

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

Senior HR

March 2014 - May 2014

Souq Waqif Boutique Hotels

Qatar

March 2014 - May 2014

 Map out annual training plans for management, HR, customer
support and operational department
 Design the Individual Development Program as per the Job
description and recommended by department manager.
 Design & develop training programs (outsourced and/or in-house)
 Select appropriate training methods or activities (e.g. simulations,
mentoring, on-the-job training, professional development classes)
 Conducting audits of payroll, benefits, and other HR programs,
and recommending corrective actions
 Conduct training programs as per the weekly training calendar and
ensure with department’s manager his team to attend the require
training as per the schedule.
 Adequate knowledge of learning management systems and web
delivery tools
 Proven ability to complete full training cycle (assess needs, plan,
develop, coordinate, monitor and evaluate)
 Hands-on experience coordinating multiple training events in a
corporate setting
 Proven ability to complete full training cycle (assess needs, plan,
develop, coordinate, monitor and evaluate)
 Ensuring the effective utilization of plans related to HR programs
and services.
 Facilitating human resources processes
 Administering employee health and welfare plans
 Acting as a liaison between employees and insurance providers
 Resolving benefits-related problems
 Assisting with the performance review and termination processes
 Assisting with the recruitment and interview processes
 Extensive knowledge of instructional design theory and
implementation
 Administering health and welfare plans, including enrollments,
changes and terminations
 Answering employee requests and questions
 Assisting with new employee hiring processes
 Reconciling benefits statements
Staff on Academic studies - Event Coordination Developee

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

PR

November 2009 - November 2009

November 2009 - November 2009

 Prepare & update events calendar for the PRC team and collect
events from other departments.
 Conducts research work on previous conferences and exhibitions
as part of the preparation for future events of the same category
that may be organized by ORYX GTL.
 Establishes data base of prominent speakers, papers,
presentations & various trends for purpose of planning and
organizing regional and international conferences & exhibitions.
 Daily contact with the Head of PR for normal routine matters
related to PR activities; this would include prioritizing work
schedules etc.
 Frequent contact with departments in the Company to coordinate
campaigns & their general events requirements plus frequent
contact with PR staff from QP & other JVs.
 Coordinate with the hotels to book the conference hall and visit
the venue.
 Coordinate with the conference and event organizing company to
book activities and book the space for our company stand in
exhibitions.
 Prepare comparison sheet for all the hotel prices & submit it to
Head of PR & C for approval, after the selection of the best hotel
coordinate with the hotel regarding functions, including logistics,
conference & exhibition hall, audio‐visuals, banquets & coffee
breaks, publications, publicity.
Vice Chairperson of Ladies Forum

Job role:
Marketing and PR

CEO

September 2008 - October 2009

ORYX GTL

Qatar

September 2008 - October 2009

Reporting to

Company industry:
Oil & Gas
Job role:
Management

Chief

March 2008 - October 2009

ORYX GTL

Qatar

March 2008 - October 2009

 First Arrival - Employee Induction, Create New Employee file with
all personal details, bank account, Medical Insurance, access card
& computer arrangements, contract & Monthly Probationary
Appraisals.
 Processing Allowances based on probation for new employees
 Requests for employment certificates / letters, Airfare settlement
 Medical Claims, Time Sheets / overtime administration
 Re‐designations / Internal Transfers / Promotions
 Changes in Employee benefits & allowances
 Leave Encashment / Airfare settlement at end of the year
 Probation Period / Extension, termination
 Coordination with Compensation and Policy Section
 Car Loan / Marriage Loan / Leaves / Over times
 Housing Allowance & Furniture Allowance Payment
 Maintain Time related Allowances/Furniture Maintenance / Soft
Allowance
 Maintaining Employee records / Personnel Files
 Missing Procedures / Policy Guidelines / Revising HR Forms

Company industry:
Oil & Gas
Job role:
Accounting and Auditing

Executive

March 2004 - March 2008

OCCIDENTAL PETROLEUM OF QATAR LTD

Qatar

March 2004 - March 2008

 Provide administrative & technical assistance to ISSD Team Leader
 Assist engineers with their presentation slides/materials.
 Create Service order, Materials requisition & POA’s advising
vendor & contractors for progress.
 Create new vendor request in lotus note, communicate with
vendor & contractors for progress.
 Make visa travel & hotel arrangements for the contractors upon
their arrival.
 Arrange Offshore trips - Helicopter booking, offshore passes &
Accommodation for Oxy employees & contractors
 Update track Training register and service order details register for
department.
 Compile the monthly reports for the department and send to
Executive Management.
 Follow up on vendor & Finance Department to settle invoices
related to service orders.
 Other routine jobs such as recording outgoing & incoming
correspondence & filling forward invoices & expenses statements
to finance and follow up on the payments.

Company industry:
Oil & Gas
Job role:
Sales

HR

December 2001 - February 2004

QATAR TELECOM (Q

December 2001 - February 2004

 Preparing Alterations to staff’s like Leaves, Appointments,
Promotions, Appraisals, Acting, Resignations etc.
 Processing Advance salaries, Loans, Memorandums, Transfers,
Amendment, Cancellations, filings etc..
 Preparation of Forms as required by the department for
department related activities.
 Preparation, distribution, and processing for further action of
documents & entries.
 Prepare the employment contract and job description as per the
grade and positions.
 Prepare New Employee file, bank account, personal details,
employment contract & Monthly Probationary Appraisals.
 Provide full administrative assistance to HR manager.
 Relationship with outside organization
 Communication within Q‐Tel department mainly with Finance
Department ‐ Pay roll section &
 Training & development Department.

Company industry:
Telecommunications
Job role:
Human Resources and Recruitment

Data Entry Clerk

July 2000 - November 2001

COMMERCIAL BANK OF QATAR

France

July 2000 - November 2001

 Processes customer & account source documents by reviewing
data for deficiencies; resolving discrepancies by using standard
procedures or returning incomplete documents to leaders for
resolution.
 Prepares source data for computer entry by compiling and sorting
information; establishing entry priorities.
 Handling Incoming & outgoing telex messages regarding
payments
 Preparing out going Swift Messages
 Making Payments, Clearance & bank‐to‐bank transfers.
 Calculating and passing as Entries for Following Departments.
 Month end closing entries.
 Maintains database by entering new and updated customer and
account information.
 Follow up all incoming correspondence & Maintenance of inward
and outward registers
 Follow up mails letters and faxes plus other reference registers.

Company industry:
Banking
Job role:
Administration

Education

Stenden University - Qatar

March 2013

March 2013

Bachelor's degree, International Hospitality Management

Qatar

EDUCATION & QUALIFICATION

Skills

HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
PROCESS ENGINEERING
Expert
PROCESS ENGINEERING
Expert
ADMINISTRACIóN DE BENEFICIOS
Expert
ADMINISTRACIóN DE BENEFICIOS
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
BOOKS
Expert
BOOKS
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
FINANCE
Expert
FINANCE
Expert
FORMS
Expert
FORMS
Expert
INSURANCE
Expert
INSURANCE
Expert
LA GESTIóN DE LA MARCA
Expert
LA GESTIóN DE LA MARCA
Expert