back office agent
Du Company
Total years of experience :2 years, 9 Months
Working in Du Company as a back office agent
Solving customer's issues and problems as well. Activating and deactivating services for the customer..
Skills Languages
Arabic
English
Computer skills
Microsoft Office (Microsoft Word, Excel, PowerPoint, Access, FrontPage, Outlook, Desktop Publisher, Microsoft Project)
Keyboarding (Arabic and English)
Internet skills (E-mail, Messenger, Web search)
Working in Du Company as a Customer Care Representative
Start working in du since 14-07-2011, I am now a different person has the ability to deal with customers and team at the same time
serve the customers, solvethier issues professionally, deal with different type of customer.
work wit the management to achive our target.
2008 IT Services Work Experience.
I had my work experience in the IT services in the Fujairah Colleges for three months and improved my communication skills and customer services skills
2008 FWC-IT Department Temporary Job
I worked as a temporary employee for three months in the same department; I carried out technical support on the PC's and Audio Video equipment and dealt with client support requirements.
2004 Leadership Session American Embassy
Being in the American Embassy for one day and having Leadership sessions taught me how to be a leader in my environment.
Fujairah Women's College Fujairah, United Arab Emirates Graduation: June 2013 2011-2013 Bachelor on Information Management Higher Colleges of Technology (HCT)
Fujairah Women's College Fujairah, United Arab Emirates Graduation: June 2008 Subjects Studied (Instruction in English) Business Communications & Business Presentations Communications Technology & Information Technology