Maximum upload file size: 3MB. File types allowed: jpg, jpeg, gif only.

Click the above 'Browse' button to select a photo.
Guidelines
  1. Only upload a photograph of yourself
  2. Photos of children, celebrities, pets, or illustrated cartoon characters will not be approved
  3. Photos containing nudity, gore, or hateful themes are not permissible and may lead to the cancellation of your account
  4. Photos of your passport, ID, or photos containing any personal information such as your address, passport number, or contact details are not permissible for your own security.

Delete Guidelines

Aivee Semana

Customer Relation

Belhasa Global Exchange

Location:
United Arab Emirates
Education:
Bachelor's degree, Hotel and Restaurant Management
Experience:
10 years, 0 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  10 Years, 0 Months   

June 2014 To Present

Customer Relation

at Belhasa Global Exchange
Location : United Arab Emirates
Global Exchange is a part of Saif Belhasa Group, one of the most reputed
groups in the UAE. The Products & Services offered include Exchange of World-wide Money
Transfers, Telex Transfers, Foreign Currencies, Drafts & WPS Processing and distribution.
I am previously performing Compliance functions in branch being the Branch
Compliance Officer and currently assigned as the Branch-in-Charge.
Job Description and Responsibility
 Doing remittances such as Telegraphic Transfer and Express Remittances
 Handling cash
 Receiving and allocating cheque
 Tallying and reconcile reports
 Reporting any suspicious activity to Chief compliance officer
 Keep up-to-date with market trends and new developments utilizing information for
business improvement.
 Maintained positive relationships with customers to generate new revenue.
 Handling customer complaints
 Performing compliance function
 Preparing and uploading salary of different company employees.
 Delegating tasks to other staff members.
 Assist branch manager to provide optimal customer services and reconcile receipt and
cash payment.
 Administer all marketing requirements
 Supervise efficient working of staff and maintain smooth work flow
October 2013 To January 2013

Manager Trainee

at Golden Arches Development Corp
Location : Philippines
The Golden Arches are the symbol of McDonald's, the global fast-food restaurant chain.
Originally, real arches were part of the restaurant design.
Job Description and Responsibility
* Attending to guest complaints and queries and ensures guest satisfactions as well.
* Checking the stock levels and ensures that the stock is ordered as quickly as possible.
* Ensures that all safety and security regulations are being applied.
* Preparing, monitoring and recording daily sales.
* Supervising and monitoring staff members and motivate them to achieve the sales target.
* Briefing the staffs about their tasks and promos of the restaurant before they start their
work.
* Ensures that the restaurant service meets the standard of the establishment as a whole.
* Records all transactions completed throughout the day, week, and month.
* Achieving sales target by means of up-selling products;
* Provides good morale in the section.
June 2012 To August 2012

at 2012 Edsa Shangri-La, Manila is a 5-star luxury hotel
Location : Philippines
The hotel has 632 rooms and suites, four international restaurants,
two lounges, a cafe, and a bakeshop, across two wings, and is considered a city resort.
Job Description and Responsibility
* Prepares petty cash voucher.
* Placing the orders of the chefs which will be using for the operation.
* Checking emails from time to time to know if there are reservations
* Preparing duty roster;
* Handling outgoing and incoming calls.
November 2016 To May 2006

at International Airline and Business Academy FZ-LLC
Location : United Arab Emirates
2017
* First Aid Training
HABC Lvl 2 International Award in Pediatric First Aid and the Safe Use of an Automated
External Defibrillator
HSS Health & Safety Solutions

Service Staff

at Club Victorin
Location : Philippines
and Responsibility
* Provide the guest with quality service at all times.
* Knowledgeable about the products we offer.
* Takes the order of the guest.
* Serve food and beverage to guests.
* Ensuring cleanliness.
* Arranging tables and keeping condiments stocked.
* Removing dishes as people finish courses
Kitchen Admin (Summer Palace Kitchen

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
April 2013

Bachelor's degree, Hotel and Restaurant Management

at Far Eastern University Nicanor Reyes St., Sampaloc
Location : United Arab Emirates
,
March 2009

High school or equivalent,

at Our Lady of Caysasay Academy
Secondary Level
Graduated,
March 2005

High school or equivalent,

at St. Martin Montessori School
Primary Level
Graduated,

Specialties & Skills

CUSTOMER SERVICE

CUSTOMER SERVICE SKILLS

FIRST AID

MARKETING

MICROSOFT EXCHANGE

MICROSOFT MONEY

QUARK XPRESS

RECEIVING

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Tagalog

Expert

Loading
Loading...
Loading...