Total Years of Experience: 33 Years, 10 Months
June 2007
To Present
Manager- Sales/Marketing & Operations
at ABM System- Recycling Surplus Inc.
Location :
United States
• Manage and co-ordinate financial and budget activities for maximum operational efficiency.
• Establish clear direction, prioritize, assign and delegate tasks and monitor workflow of organization.
• Address activities in customer service, warehousing, inventory stock, transportation, material handling, strategic planning, and payroll.
• Review performance data (financial, sales and activity reports) to monitor and measure productivity, goal progress and activity levels.
• Manage shipments (in/out), coordinate with trucking/shipping companies; domestic and foreign.
• Conduct fact-based performance appraisals/reviews and provide coaching and mentoring.
• Develop plans for managing/retaining talent within company. Conduct company meetings.
• Create new business leads/clients, relationship building and follow-ups.
• Manage online eBay auctions, PayPal transaction reports, customer support, RMA, and purchasing.
• Establish clear direction, prioritize, assign and delegate tasks and monitor workflow of organization.
• Address activities in customer service, warehousing, inventory stock, transportation, material handling, strategic planning, and payroll.
• Review performance data (financial, sales and activity reports) to monitor and measure productivity, goal progress and activity levels.
• Manage shipments (in/out), coordinate with trucking/shipping companies; domestic and foreign.
• Conduct fact-based performance appraisals/reviews and provide coaching and mentoring.
• Develop plans for managing/retaining talent within company. Conduct company meetings.
• Create new business leads/clients, relationship building and follow-ups.
• Manage online eBay auctions, PayPal transaction reports, customer support, RMA, and purchasing.
May 2000
To Present
Customer Relationship / Retail Store Manager
at XM Computers Inc.
Location :
United States
• Monitor and manage product launch and store sales regularly. Talk to staff and customers, identify and resolve issues.
• Efficiently manage inventory, cash control, ordering, and maintenance.
• Develop local marketing and advertising strategies and improve sales channels. Up-sell & promote.
• Provide sales consultation. Coordinate with local vendors for smooth installation of computers, CCTV cameras, internet lines, POS systems & accessories and software per clients’ requirements.
• Address online/store customers’ complaints, returns, exchanges, and provide best possible solution.
• Achieve sales targets by motivating team to do its best by providing tools & training.
• Efficiently manage inventory, cash control, ordering, and maintenance.
• Develop local marketing and advertising strategies and improve sales channels. Up-sell & promote.
• Provide sales consultation. Coordinate with local vendors for smooth installation of computers, CCTV cameras, internet lines, POS systems & accessories and software per clients’ requirements.
• Address online/store customers’ complaints, returns, exchanges, and provide best possible solution.
• Achieve sales targets by motivating team to do its best by providing tools & training.
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